Senior Care Manager (may underfill as Care Manager)

Waukesha County, WI•Waukesha, WI

7d•$27 - $42•Onsite

About The Position

Waukesha County is recruiting a part-time Senior Care Manager for the Adult Protective Services (APS) Unit, within the Aging and Disability Resource Center (ADRC) of Waukesha County Health and Human Services. The position may be underfilled as a Care Manager. APS serves adults with disabilities and older adults in Waukesha County who are at risk of or experiencing abuse, neglect, or financial exploitation. The unit investigates and responds to reports under Wisconsin State Statutes 46.90, Chapter 54, and Chapter 55. The ADRC Specialist supports the unit’s intake functions. The Senior Care Manager takes APS reports and referrals in the ADRC Call Center, provides outreach to referred people at risk of abuse or neglect who need community-based resources, and enters information into the Avatar electronic record. Waukesha County describes itself as operating in a business-like manner and delivering high-quality services. It values teamwork, collaboration, ethics, diversity, communication, efficiency, innovation, and staff and community wellbeing. Employees have professional development opportunities and are encouraged to learn and practice continuous improvement and LEAN principles.

Requirements

Bachelor’s degree from a recognized college or university in sociology, social work, psychology, nursing, criminal justice, or a closely related field.
Two years of responsible work experience in social work, counseling, nursing, criminal justice, or a closely related field for the Senior Care Manager classification. A master’s degree in social work, nursing, psychology, criminal justice, or a closely related field may substitute for one year of experience; social work certification may also substitute for one year of experience.
Valid driver’s license.
Direct work experience with vulnerable adult populations, including adults with developmental disabilities, chronic mental health or substance abuse concerns, older or frail adults, and people with dementia is identified as a strong-candidate qualification.
Experience working in an ADRC or working knowledge of programs and services provided through Waukesha County ADRC is identified as a strong-candidate qualification.
Experience with or knowledge of Wisconsin Statutes 51, 54, 55, and 46.90 is identified as a strong-candidate qualification.
Knowledge of social work skills for assessment, case planning, and documentation is identified as a strong-candidate qualification.
Professional communication and collaboration skills with stakeholders such as law enforcement, court personnel, human services professionals, and other community stakeholders are identified as a strong-candidate qualification.
A commitment to strength-based and trauma-informed services that promote a person’s self-determination in service delivery is identified as a strong-candidate qualification.
Applicants must be currently authorized to work in the United States on a full-time basis; the County does not sponsor work visas.

Nice To Haves

Direct work with vulnerable adult populations, including adults with developmental disabilities, chronic mental health or substance abuse concerns, older or frail adults, and people with dementia.
Experience working in an ADRC or working knowledge of programs and services provided through Waukesha County ADRC.
Experience with or knowledge of Wisconsin Statutes 51, 54, 55, and 46.90.
Knowledge of social work skills for assessment, case planning, and documentation.
Professional communication and collaboration with law enforcement, court personnel, human services professionals, and other community stakeholders.
Strength-based and trauma-informed service approach that promotes self-determination.

Responsibilities

Take APS reports and referrals in the ADRC Call Center.
Provide outreach to people referred who are at risk of abuse or neglect and need community-based resources.
Enter data in the Avatar electronic record.