Senior Capacity Planner
About The Position
DigitalOcean is seeking a Senior Capacity Planner who is passionate about building the programs and playbooks necessary for internal teams to reliably and predictably obtain the physical infrastructure they need. This role involves partnering directly with internal teams that deploy bare metal servers, developing playbooks, processes, and tracking mechanisms to ensure smooth provisioning and maintenance of infrastructure by Cloud Operations. The position also includes ownership of budget requests, procurement, and deployment for new hardware to support these internal customers, acting as a key partner for capacity augmentation planning and bridging the physical infrastructure layer with the software and systems running on it.
Requirements
- 5+ years of experience in capacity planning, infrastructure operations, or program/project management in a technical environment
- Strong cross-functional communication and stakeholder management skills, including working with both technical and non-technical internal stakeholders
- Experience working with bare metal or physical server infrastructure
- Solid understanding of containerized workloads (e.g. Docker, Kubernetes) and how they consume underlying physical capacity
- Working knowledge of networking fundamentals as they relate to infrastructure deployment
- Experience using observability tools (metrics, logging, monitoring) to inform infrastructure decisions
- Strong program-building skills — comfortable creating structure, documentation, and playbooks from scratch
- Experience coordinating budget requests and procurement processes for hardware
- Ability to translate internal customer needs — both infrastructure and software-driven — into actionable capacity plans
- Comfort with SQL and data visualization tools (e.g. Looker, Grafana) for tracking and reporting
- Working knowledge of data center rack and power capacity planning concepts
Nice To Haves
- Experience as a consultant or technical project manager driving nebulous projects to completion
- Experience with data center inventory tools such as dcTrack or Netbox
Responsibilities
- Build and maintain a program for managing internal-use physical infrastructure, from intake through deployment
- Partner with internal teams who deploy bare metal servers to understand their capacity tracking needs and forecast future requirements, including how their software architecture (containerized workloads, networking, service dependencies) drives those needs
- Design and document playbooks that enable Cloud Operations to provision and maintain internal customers' infrastructure independently
- Coordinate budget requests for new hardware on behalf of internal customers, ensuring alignment with procurement timelines
- Own end-to-end procurement coordination for internal infrastructure, from request through delivery
- Plan and execute server augments on behalf of internal customers based on their tracked capacity needs
- Track rack, power, and hardware capacity for internally-used physical infrastructure across data centers
- Use observability data (metrics, logs, dashboards) to validate capacity assumptions and catch emerging bottlenecks before they impact internal customers
- Identify opportunities to standardize or streamline how internal teams request and receive infrastructure
- Build reporting and dashboards to give internal customers and stakeholders visibility into capacity status and timelines
- Serve as the primary point of contact between internal infrastructure customers and Cloud Operations for capacity-related needs
Benefits
- Competitive array of benefits to support you from our Employee Assistance Program to Local Employee Meetups to flexible time off policy
- Reimbursement for relevant conferences, training, and education
- Access to LinkedIn Learning's 10,000+ courses
- Bonus in addition to base salary
- Equity compensation to eligible employees, including equity grants upon hire and the option to participate in our Employee Stock Purchase Program
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
No Education Listed
