Senior Capability Manager, Optum Rx

UnitedHealth Group•Eden Prairie, MN

2d•$112,700 - $193,200•Remote

About The Position

Optum Rx is seeking a Senior Capability Manager to lead the strategy, execution, and scaling of Shop MyScript—an innovative capability delivering real-time prescription pricing transparency and pharmacy choice at the point of prescribing. This role will operate at the center of a highly complex, cross-functional ecosystem, partnering across product, technology, clinical, operations, legal, and external vendors to deliver measurable business value and improved member outcomes. You’ll enjoy the flexibility to work remotely from anywhere within the U.S. as you take on some tough challenges. For all hires in the Minneapolis or Washington, D.C. area, you will be required to work in the office a minimum of four days per week.

Requirements

8+ years of experience in healthcare, PBM, and/or digital health technology vendor
Experience in ePrescribing and/or EHR integrations
Experience defining and executing KPI’s including monthly & quarterly business reviews and presenting to internal & external stakeholders
Experience managing external vendor relationships, including contracting and performance oversight
Experience influencing stakeholders and driving alignment in a matrixed organization
Demonstrated success leading complex, cross-functional initiatives at scale
Proven solid analytical and strategic thinking skills, with experience translating insights into execution

Nice To Haves

Experience launching or scaling Provider-facing digital health capabilities
Experience storytelling, marketing and launching a new product
Experience in a client facing role
Project management experience including on time delivery of milestones
Familiarity with healthcare interoperability standards (e.g., NCPDP, FHIR)

Responsibilities

Own capability strategy and roadmap for Shop MyScript, aligning to enterprise growth and the transparent pharmacy care model
Lead end-to-end execution across a matrixed organization with significant dependencies across internal and external stakeholders
Manage a multi-vendor ecosystem, including: Contracting (SOW development, pricing structures, terms), Performance management (SLAs, KPIs, delivery outcomes), Ongoing relationship governance and optimization
Drive capability lifecycle management (build, launch, scale, optimize), ensuring continuous improvement and expansion
Establish and track business value metrics, including adoption, script conversion, cost savings, and client impact
Identify and mitigate risks, dependencies, and execution challenges across technical, operational, and regulatory domains
Serve as the capability lead and SME, providing clear, concise updates and recommendations to senior leadership