Senior Capability Manager, Benefit Automation
About The Position
Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together. As a Senior Capability Manager, you will lead the strategy, development, and delivery of capabilities that drive business growth and improve employee and consumer experiences. In this role, you will navigate the enterprise, build strong relationships across Optum and partner with business stakeholders, subject matter experts, and development teams to define, prioritize, and deliver solutions that meet shared business needs. You will be expected to think strategically and creatively, translate vision into actionable capabilities and features, and help guide solutions from concept through execution. Working closely with leadership, you will also help make product decisions in alignment with enterprise strategies and governance, while operating independently, communicating effectively, and managing ambiguity across a complex stakeholder environment. You’ll enjoy the flexibility to work remotely from anywhere within the U.S. as you take on some tough challenges. For all hires in the Minneapolis or Washington, D.C. area, you will be required to work in the office a minimum of four days per week.
Requirements
- 5+ years of product or capability management experience within a large matrix organization
- Experience working with customers and translating business needs into product vision, feature definitions, user stories, capabilities, and market requirements
- Experience managing capability roadmaps and executing both strategic and tactical direction in alignment with organizational vision
- Experience communicating ideas clearly and concisely to leadership, including VP-level stakeholders, and to technical teams
- Experience working effectively with individuals with high technical acumen, including development teams and architects
- Intermediate proficiency or greater in Agile tools (e.g., Aha!, Rally) and Microsoft Office tools such as Word, Excel, Outlook, OneNote, SharePoint, PowerPoint, and Visio
Nice To Haves
- Agile Product Manager and/or Scrum Master Certification
- Experience with XML, JSON, SQL, VBA, and/or Python
- Experience with data quality, stewardship, and governance
- Experience building process flows and customer journey mapping
- Experience with managed business rules, predictive data models, and / or machine learning capabilities
- Experience using AI tools
- Knowledge of RxCLAIM, RxCOMET, and/or similar OptumRx healthcare platforms
- Familiarity with the role of a Pharmacy Benefits Manager (PBM) within the healthcare system
Responsibilities
- Lead capability strategy and define roadmaps across multiple lines of business by aligning market, business, operational, and customer needs, with a focus on delivering scalable, high-value solutions
- Translate business needs into capabilities, requirements, and solution recommendations that support governance approval, technology development, and operational execution
- Collaborate with business leaders, subject matter experts, development teams, and external partners throughout the capability lifecycle to refine strategy, priorities, and delivery plans
- Manage issues, risks, deliverables, and cross-functional workstreams by engaging the right resources and recommending clear actions to maintain execution quality
- Ensure delivery of measurable business value by connecting features and user stories to business goals, benefits, and success metrics such as OKRs and KPIs
- Support technology evaluation and selection by representing business requirements and helping identify tools and solutions that align with enterprise technology direction
- Communicate capability strategy, development status, customer success, and business value clearly to technical and non-technical stakeholders, influencing alignment and informed decision-making
- Participate in agile ceremonies and drive high-quality execution across organizational lines to support delivery, adoption, and continuous improvement
Benefits
- comprehensive benefits package
- incentive and recognition programs
- equity stock purchase
- 401k contribution
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
No Education Listed
