Capability Manager, Benefit Central PBM Capabilities
About The Position
Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together. You’ll enjoy the flexibility to work remotely from anywhere within the U.S. as you take on some tough challenges. For all hires in the Minneapolis or Washington, D.C. area, you will be required to work in the office a minimum of four days per week.
Requirements
- 5+ years of experience in product/capability management, business or systems analysis, and/or business architecture involving technology; inclusive of developing strategy and roadmap(s)
- 5+ years of experience developing, designing or implementing digital portals
- 5+ years of experience leading initiatives in a cross functional environment
- 5+ years of experience working in Agile methodology, leading and executing against a capability roadmap
- 3+ years of experience using Agile/Scrum or similar methodologies, and associated tools (AHA, Rally, Jira, Confluence)
- 3+ years of experience using quantitative and qualitative data to assess priorities and influence roadmaps
- Experience performing Gap analysis, documenting user experience requirements and user journey mapping
- Experience communicating & presenting to senior leadership
- Experience managing roadmaps in Aha!
- Experience supporting sales lifecycle, RFPs
Nice To Haves
- Experience with Copilot and/or AI tools
- Experience working with Agile process, delivering full features
- Experience with UI/UX
- Implementation experience
Responsibilities
- Manage the execution of the capability roadmap including defining features and requirements, ensuring alignment to product strategy and business objectives
- Work with a cross-functional scrum team in prioritization, planning, design, development, and release of features and functionality
- Create and manage all story and feature writing and prioritization for the scrum team.
- Collaborate closely with Operations, Technology, Client Management, Finance, Marketing and Technology to ensure client digital experience capabilities are developed and prioritized
- Champion a client-centric approach while using data-driven insights, client feedback, competitive analysis and market demands to inform decisions and delivery prioritization
- Identify, track and, manage dependencies, issues and, risks to resolution
- Serve as Agile Product Owner/Manager; support Product Owners and Business Analysts (support of refining User Stories, planning and executing user acceptance testing, and providing support for deployment)
- Work closely with Sales / Client Management, Proposals, Underwriting, and Implementation teams to align roadmaps and dependencies
- Create a team-oriented work climate that enables professional development and encourages creative solutions and strategies, establishes collaboration, and emphasizes quality and cost
- Ensure quality assurance and adequate testing methods are implemented for all capability work
- Effectively maintain and build relationships across business and technology groups
Benefits
- comprehensive benefits package
- incentive and recognition programs
- equity stock purchase
- 401k contribution
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
