Capability Manager, PBM Capabilities
About The Position
Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together. You’ll enjoy the flexibility to work remotely from anywhere within the U.S. as you take on some tough challenges. For all hires in the Minneapolis or Washington, D.C. area, you will be required to work in the office a minimum of four days per week.
Requirements
- 3+ years of Product or Capability Management experience driving initiatives involving process and technology as an accountable owner
- 2+ years of experience working directly with technology delivery teams
- 2+ years with Agile project methodology; translating business requirements into user stories for the delivery team, participating in agile ceremonies, driving agile process improvement
- 2+ years of experience preparing and presenting to a variety of audiences at all levels of the corporation
- Proficiency in Aha! and Rally agile project management tools
- Proficiency in Microsoft Office, including Word, Excel, PowerPoint, Teams, and Outlook
- Solid work ethic, energetic, strong sense of urgency, "can do" attitude, ownership and clear accountability
- Results-oriented and driven to provide real value
- Comfortable in a fast-paced and often ambiguous environment
- Team player, advocating and exemplifying a cooperative approach to solving problems
- Demonstrated track record of long-term relationships built on trust
- Solid business administration, operational efficiency and prioritization skills
- Solid interpersonal, analytical and creative problem-solving skills
- Highly motivated, self-starting and committed to achieving results while demonstrating high integrity and ethics
Nice To Haves
- Healthcare Industry experience
- Optum Rx experience
- PBM experience
- Figma experience
- Experience leveraging AI Tools like Copilot, Claude or Codex
Responsibilities
- At the direction of one or more Capability Directors, this individual will be tasked with working closely with the business operations teams to assess and document requirements for developing and/or enhancing a set of capabilities with a particular focus on backend requirements and operational reporting
- Partner with Capability Directors and Agile Capability Owner(s) to translate business needs into Agile Features and User Stories
- Establish relationships with internal business owners and subject matter experts to assess requirements and foster the adoption of capabilities
- Help drive coordination of release management process including communicating commitments and changes to business stakeholders
- Provide support for capability testing including user acceptance testing and production checkout activities
- Help provide production support to the business team (escalated issues) as appropriate
- Interact with Clients through Account management to understand Client Requirements
Benefits
- comprehensive benefits package
- incentive and recognition programs
- equity stock purchase
- 401k contribution
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
