Sr. Calibration Field Technician - Greater Boston Area

Alcami Corporation•Pepperell, MA
•$30 - $36•Onsite

About The Position

The Senior Calibration Field Technician plans and schedules on-site customer work in the greater Boston area, including preparing equipment and directing, supporting, and overseeing calibration execution. The role meets project objectives in a cost-effective, quality-driven manner and is based fully on-site at a customer location. The regular schedule is Monday through Friday, 7:00 a.m. to 3:30 p.m.; occasional off-shift or weekend coverage may be needed to accommodate schedules or project timelines. Weekly local off-site travel is required. The technician performs calibration and preventive maintenance, creates and executes procedures, reviews and approves calibration certificates, troubleshoots quality issues, and provides technical guidance and training to other technicians. The position requires professional customer interaction, sound documentation and reporting, and adherence to ISO 17025, cGMP, and GxP practices. The role requires a high school diploma or GED, a valid driver’s license and clean driving record, and 3–6 years of calibration experience. Military, technical school, or associate-level education and experience with HPLC troubleshooting and repair are preferred. The base pay range is $30.00–$36.00 per hour.

Requirements

  • High school diploma or GED.
  • Valid driver’s license and clean driving record.
  • 3–6 years of calibration experience.
  • Proficiency with Microsoft Office, including Word, Excel, PowerPoint, and Teams.
  • Metrology, electronic, electrical, and mechanical skills.
  • Strong verbal and written communication skills.
  • Excellent reporting skills.
  • Strong customer service, organizational, and time-management skills.
  • Proficiency in GxP guidelines.
  • Strong attention to detail and organizational skills.
  • Ability to problem-solve and perform basic troubleshooting.
  • Must be based in the greater Boston area.

Nice To Haves

  • Military, technical school, or associate-level education.
  • Experience with HPLC troubleshooting and repair.

Responsibilities

  • Represent Alcami professionally when interacting with customers.
  • Work with customers to address calibration needs, questions, and concerns.
  • Perform routine calibration and preventive maintenance of Alcami and customer equipment in-house and at customer sites, following documented procedures and using precision standards.
  • Create, modify, and execute calibration procedures.
  • Issue, review, and approve calibration certificates.
  • Report, troubleshoot, evaluate, and recommend solutions for calibration-related quality issues.
  • Provide technical expertise to other team members as needed.
  • Maintain project records, including project cost reconciliation.
  • Troubleshoot, evaluate, and document specialized calibration instructions.
  • Train technicians on general calibration principles and specific procedures, sharing best practices and industry knowledge.
  • Author and revise work instructions, procedures, and other documents as needed.
  • Communicate opinions or interpretations of calibration results to customers through calibration certificates.
  • Follow ISO 17025 and cGMP practices.
  • Maintain good housekeeping practices.
  • Perform other duties as assigned.
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