Senior Business Systems Analyst

Logic20/20 Inc.•Seattle, WA

13h•$130,000 - $160,000

About The Position

The Sr. Business Systems Analyst is responsible for eliciting and defining business requirements and translating those requirements into specifications for implementation by the project team. While the work is managed in an agile fashion, functional specifications, end user training and launch communications are created as part of the project lifecycle. In addition to typical BSA responsibilities, some project management would also be involved. In either capacity, the BSA would be expected to demonstrate exceptional communication skills, think strategically or wade into the weeds as necessary, and make decisions based on complex criteria. The BSA is expected to facilitate estimating of project work; effort and duration. The BSA will need to be willing to roll up their sleeves and lean in to participate in a wide variety of activities, including gathering, analyzing, and documenting stakeholder requirements (developing process diagrams, user stories, wireframes, and acceptance criteria), and collaborating closely with technical teams to ensure delivered solutions meet business needs. As development progresses to testing and UAT, the BSA will need to lead these phases, lead triage and be prepared to quickly categorize and classify bugs and enhancements to move towards “Done”. The ideal candidate will have a customer-first mindset and focus on what is possible framed against what is standard practice in the industry. The BSA can see the big picture, quickly recognize what it takes to achieve it, and drive towards results. The BSA will have excellent product instincts, passion for great app experiences, a data-centric mindset, and the willingness to do what it takes to have a positive impact on our customers.

Requirements

10+ years of experience in BSA-type roles (not exclusively or predominantly testing), with progressive responsibility in business systems analysis, requirements definition, and solution delivery.
Demonstrated experience with AI technologies, including building, deploying, and managing AI agents, with familiarity in AI/ML platforms and governance practices.
Leadership experience (formal or informal) with the ability to drive centralization efforts, establish standards, and align cross-functional teams around a unified AI strategy.
Strong executive presence with the ability to distill complex technical concepts into clear, compelling narratives for non-technical stakeholders and senior leadership.
Comfortable presenting to and influencing decision-makers at all levels of the organization.
Strong quantitative, analytical, and problem-solving skills; must be very comfortable with data.
Strong consensus-building skills between business and technology partners.
Detail-oriented with a belief that details matter greatly to the success of the solution.
A high degree of creativity and innovation, with proven examples of applying knowledge, experience, and judgment to ambiguous problems.
Experience working in an Agile methodology; Scrum Certification a plus.
Proficient in agile tooling like Jira or ADO. Experience with waterfall tooling like MS Project or Smartsheet.
Process modeling experience.
Waterfall SDLC knowledge and/or experience.
An undergraduate degree (BA/BS) in business or technology.

Nice To Haves

Scrum Certification

Responsibilities

Eliciting and defining business requirements
Translating requirements into specifications for implementation by the project team
Creating functional specifications, end user training, and launch communications
Facilitating estimating of project work (effort and duration)
Gathering, analyzing, and documenting stakeholder requirements
Developing process diagrams, user stories, wireframes, and acceptance criteria
Collaborating closely with technical teams to ensure delivered solutions meet business needs
Leading testing and UAT phases
Leading triage and classifying bugs and enhancements