Senior Business Systems Analyst

Red Hat•Raleigh, NC

5d•Remote

About The Position

Telecommuting role to be performed anywhere in the U.S. Identify, create, and facilitate changes by conducting business and process analysis at a complex level, focusing on quality deliverables and data management. Act as liaison between technical and non-technical groups, creating clarity on requirements and next steps.

Requirements

Bachelor's degree (U.S. or foreign equivalent) in Economics, Business Administration, or related field and four (4) years of experience in the job offered or related role.
Two (2) years of experience with performing gap analysis of legacy architectures and workflows to pinpoint structural bottlenecks, including quantifying technical debt and engineering scalable optimizations that eliminate operational redundancies.
Two (2) years of experience with eliciting, documenting, and managing detailed business and functional requirements using industry-standard methodologies (Agile, Waterfall, or Hybrid).
Two (2) years of experience with translating high-level business needs into technical specifications and artifacts, including but not limited to, data mapping, API documentation, and process mapping diagrams.
Two (2) years of experience with communicating complex system and process issues in simple and understandable terms, and delivering analysis to support strategic decisions.
Two (2) years of experience with utilizing Database Management and Data visualization tools to perform deep-dive data analysis, ensuring data migration and integration accuracy across distributed databases.
Two (2) years of experience with Agile/Scrum, including converting vague business requests into highly granular user stories with well-defined acceptance criteria.
Two (2) years of experience with facilitating collaborative sessions with cross-functional teams to align technical roadmaps with corporate strategic goals.
Two (2) years of experience with designing and implementing mechanisms to capture, aggregate, and categorize user feedback from diverse sources including database logs, support tickets and direct stakeholder interviews.

Responsibilities

Facilitate the end-to-end planning, design, and deployment of new solutions to architect the master action plan for each project phase.
Analyze and guide maintenance and improvement to the performance of existing solutions in production.
Secure formal alignment with key stakeholders to define project boundaries (In-Scope/Out-of-Scope), identify critical risks and dependencies, and establish the definitive roadmap of actionable items.
Convey new technology innovation requirements to internal teams responsible for delivery of those services.
Produce advanced presentations and technical documentation for an audience consisting of associates across various functions and levels of the business.