Senior Business Systems Analyst

Tecsys Inc.•Montreal, QC

9d•Hybrid

About The Position

Having recognized the advantages of remote work, such as improved employee morale, increased productivity, and positive impacts on both employee wellbeing and the environment, we are proud to be a digital-first company. Our digital-first work environment, combined with our conveniently located offices and collaborative workspaces, provides our team with the freedom and flexibility to work in the most productive way for them. Tecsys is a team of 700 plus dynamic individuals who care about a job well done. We set ourselves apart in our commitment to the health industry by helping to develop and optimize pertinent logistics methods. Our people work in a test-driven environment where we spare no effort to deliver quality, reliability, and performance. We’re also a growing company that is attuned to new trends and practices. All that's missing is you. We’re growing and our IT department is looking for a creative and talented Business Systems Analyst to join the team. You are our ideal candidate if you have strong analytical skills, great abilities to develop solid relationships with business and technical stakeholders, as well as the ability to balance business requirements with technical feasibility and sustainability. But first, a little about us.

Requirements

8+ years of business analysis experience with at least 3 years in IT-focused projects.
Demonstrated experience in enterprise software, systems integration, data migration, or cloud transformation projects.
Strong problem-solving skills.
Experience examining business processes and systems, modeling data, organizing activities, and developing business process strategies.
Proven Business Analyst experience with large-scale ERP applications.
Strong communication skills. This position requires the candidate to be able to seamlessly and precisely communicate with technical teams, project managers as well as senior business leadership - written and verbally.
Ability to prioritize work, multi-task, and detail oriented.
Proficient in collaborative group development, and team player.
Bachelor’s degree in information systems, Computer Science, Business Administration, or related field (master’s preferred).
Must be a Canadian Citizen or a Permanent Resident of Canada, OR, have a valid Canadian work permit.

Nice To Haves

Understanding of accounting principles and financial applications
Agile development experience is an asset.
Familiarity with Integration patterns and API Gateways
SAAS Revenue Management Knowledge
Understanding of subscription models, recurring revenue, usage-based billing.
CPQ Experience
Hands-on with Salesforce CPQ, Oracle CPQ, SAP CPQ, or WorkRails.
Workflow: product configuration → pricing rules → approvals → quote generation.
Knowledge of approval workflows, quote-to-cash process, and integration with CRM/ERP.
Integration Understanding
Knows how CPQ connects to CRM (Salesforce, Dynamics) and ERP/Finance systems (NetSuite, SAP, Elite, etc.).
Exposure to RevOps ecosystems (HubSpot, ServiceNow, Seismic, Projector PSA, etc.) is a plus.
Certifications: CBAP, PMI-PBA, Agile BA certification, ITIL, or Scrum Master.

Responsibilities

Partner with a team of developers to plan, design, configure, test, launch and integrate efficient information systems and operations systems in support of core organizational functions.
Identify, communicate, and resolve systems issues to maximize the benefit of IT systems investments.
Recommend and maintain an applications roadmap, identifying areas of system gaps and redundancy, recommending timelines for the evolution of the associated business systems.
Interact with internal stakeholders and vendors to ensure design, integration and quality expectations are met / exceeded.
Contribute to estimating work effort, project sizing, and backlog breakdown into manageable stories.
Develop strong relationships with business and technical stakeholders.
Balance business requirements with technical feasibility and sustainability.
Analyze Tecsys’ business requirements objectives and aid functional teams in configuring business systems and processes to meet the internal customers’ business needs.
Create system design/configuration proposals.
Coordinate and perform in-depth tests, including end-user reviews, for modified and new systems
Work as an integral part of the applications team – coordinating activities with our Manager, Global IT Operations & Security – Project Delivery and working effectively with colleagues of all levels.
Actively participate in the definition of migration paths for legacy systems integrations and ensure the compatibility and interoperability of in-house computing systems.