Senior Business Systems Analyst - Digital Platforms (Adobe/AEM)
About The Position
The Senior Business Systems Analyst will help modernize and enhance enterprise digital platforms, including supporting a major Adobe Experience Manager (AEM) upgrade initiative and broader digital experience, content management, and enterprise web platform initiatives. The role translates business needs into scalable technical solutions and works closely with stakeholders to improve enterprise digital experiences. The analyst partners with business and technical teams, product owners, developers, and architects to define requirements and deliver enterprise solutions. The position also supports CMS platforms, web applications, APIs, integrations, testing, implementations, releases, and post-production activities, and evaluates emerging technologies such as AI-enabled digital experiences and automation opportunities. This is a permanent, fully onsite position in East Los Angeles, California.
Requirements
- At least 5 years of Business Systems Analyst experience.
- Experience supporting Content Management Systems (CMS), digital platforms, enterprise web applications, or customer-facing websites.
- Strong requirements gathering and process analysis experience.
- Experience documenting complex business and technical requirements.
- Ability to communicate effectively with technical teams, business stakeholders, and leadership.
- Working knowledge of JavaScript, HTML, CSS, APIs, and cloud-based environments.
- Experience supporting system integrations.
- Bachelor's degree in Information Systems, Computer Science, Engineering, Analytics, or a related field.
Nice To Haves
- Adobe Experience Manager (AEM) experience.
- Adobe Experience Cloud, AEP, CDP, or related Adobe technologies.
- Headless CMS experience.
- Salesforce or SAP integration experience.
- ServiceNow experience.
- Marketing technology ecosystem experience.
- API-first or Node.js application experience.
- AI-powered chatbot or conversational AI experience.
- Agile/Scrum experience.
- Enterprise search and content discovery platform experience.
- Experience with Visio, Lucidchart, Workfront, and related tools.
Responsibilities
- Lead requirements gathering and stakeholder discovery sessions across business and technical teams.
- Analyze and optimize business processes, workflows, and digital platform capabilities.
- Support a major Adobe Experience Manager (AEM) platform modernization effort.
- Translate business objectives into functional, technical, integration, and data requirements.
- Create business requirements, functional specifications, user stories, process maps, workflow diagrams, acceptance criteria, and integration documentation.
- Partner with product owners, developers, architects, and business stakeholders to deliver enterprise solutions.
- Support CMS platforms, web applications, APIs, integrations, and digital experience technologies.
- Participate in Agile ceremonies, backlog refinement, and roadmap planning.
- Support testing, implementations, releases, and post-production activities.
- Evaluate emerging technologies, including AI-enabled digital experiences and automation opportunities.
Benefits
- 100% employer-paid medical coverage for employees and eligible dependents.
- 100% employer-paid dental coverage.
- Company-funded vision coverage.
- 401(k) with company matching.
- Annual profit-sharing opportunities.
- Generous PTO and paid holidays.
- Professional development and educational assistance.
- Career advancement opportunities.
- Comprehensive wellness and employee assistance programs.
- Relocation assistance can be discussed.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
