Adobe Commerce Sr. Business Analyst

Perficient • Plano, TX

1d • $111,300 - $144,600

About The Position

The Commerce Business Analyst (BA) acts as the essential bridge between business vision and technical execution across Adobe Commerce as a Cloud Service (ACCS) and Adobe Commerce Optimizer (ACO) projects. Operating within an AI-First consultancy, this role leverages AI-driven discovery, automated documentation workflows, and predictive process mapping to translate complex B2B/B2C business requirements into clear, actionable technical epics, user stories, and acceptance criteria.

Requirements

• 3-6+ years as a Business Analyst, Systems Analyst, or Product Owner in digital commerce, with at least 2 years of hands-on experience on Adobe Commerce (Magento) platforms.
• Active, daily use of AI tools (ChatGPT, Claude, Notion AI, Jira AI plugins) for requirement drafting, user story creation, process map generation, and competitive analysis.
• Familiarity with core Adobe Commerce B2B/B2C features, ACO catalog/storefront workflows, content authoring, and integration boundaries (ERP, PIM, OMS, CRM).
• Deep understanding of Agile methodologies, backlog prioritization techniques, and testable acceptance criteria writing.

Nice To Haves

• Adobe Certified Expert - Adobe Commerce Business Practitioner
• Certified Scrum Product Owner (CSPO)
• PMI-PBA

Responsibilities

• Lead business discovery sessions with client stakeholders to define B2B and B2C e-commerce workflows, catalog hierarchies, pricing rules, and checkout requirements.
• Utilize generative AI tools to draft, refine, and structure user stories, process flowcharts, functional spec documents, and acceptance criteria (Gherkin/BDD format) in a fraction of the time.
• Map business needs directly to out-of-the-box Adobe Commerce capabilities, ACO merchandising rules, Edge Delivery Services (EDS) content authoring models, and App Builder extension points-minimizing unnecessary custom code.
• Collaborate with business teams to define criteria for AI-driven features, including Adobe Sensei search/recommendations, dynamic customer segmentation, and automated merchandising strategies.
• Own and prioritize the product backlog in Jira/Azure DevOps, lead sprint refinement sessions, define edge-case test scenarios, and guide client stakeholders through User Acceptance Testing (UAT).

Benefits

• Equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a protected veteran in accordance with applicable federal, state and local laws.
• Compliance with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities.
• Reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures.
• Information regarding the benefits available for this position are in our benefits overview

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed