Senior Business Systems Analyst, Legal Operations

Everpure•Santa Clara, CA

3d•$153,000 - $230,000•Onsite

About The Position

Partner with Legal, Digital Technology Group (DTG/IT), and cross-functional teams to design, implement, and optimize systems that support Everpure’s global Legal function. Reporting to the Director, Legal Operations, you will serve as a senior individual contributor driving CLM platform success, system integrations, and intake workflows to scale legal service delivery. You will turn complex business requirements into high-performing legal systems and reliable processes, enabling agile operations across the organization.

Requirements

Proven CLM and legal systems expertise: Substantial background leading or materially owning enterprise CLM implementations, post-launch administration, and supporting core legal technology platforms like matter management, e-billing, or workflow intake.
Strong systems analysis and delivery capability: Demonstrated mastery in requirements gathering, process mapping, UAT execution, and functional design within Agile, Scrum, or hybrid development environments.
Cross-functional coordination and communication skills: Clear, effective verbal and written communication skills to partner independently with attorneys, IT engineers, vendors, and cross-functional business stakeholders.
Autonomous problem-solving: Ability to manage competing priorities, navigate ambiguity, and independently propel system projects from discovery to launch.

Responsibilities

Drive CLM lifecycle and administration: Lead business-side CLM implementations, platform enhancements, workflows, templates, metadata, permissions, and continuous optimization to maximize contract delivery and user adoption.
Design scalable requirements and process workflows: Analyze business needs and map current- and future-state processes into functional specs, user stories, test cases, and UAT plans that connect Legal systems with upstream and downstream platforms.
Support legal technology ecosystems: Support and optimize other Legal systems—including intake and workflow, legal service delivery, matter management, e-billing, and AI-enabled tools—in close coordination with DTG/IT, vendors, and business stakeholders.
Manage initiative execution and enablement: Maintain delivery roadmaps, backlogs, risks, dependencies, playbooks, process documentation, and training content to ensure seamless operational continuity.
Establish data quality and operational metrics: Define metadata standards, cross-system data flows, and reporting controls to deliver accurate performance insights and dependable legal operations.