Senior Business Systems Analyst III

ClarisHealthFranklin, TN

About The Position

As Business Systems Analyst III, you play a pivotal senior level role within our engineering team, which is dedicated to developing and supporting SaaS technology products. Your contributions are instrumental in shaping the direction of our engineering efforts. You excel in eliciting requirements, conducting thorough data analysis, crafting comprehensive diagrams and documentation, and crafting user stories that drive our product development forward.

Requirements

  • 7 years minimum of experience in business analysis.
  • BA/BS degree in Computer Science, Healthcare Informatics, Mathematics, or 3+ years professional experience in an enterprise-class setting
  • Experience writing requirements for enterprise-class software solutions
  • Excellent verbal and written communication skills
  • Proven problem-solving skills with ability to clearly articulate complex problems and solutions
  • Strong experience authoring user stories and testable acceptance criteria
  • Experience with querying data from SQL and/or No-SQL databases
  • Strong experience analyzing data from various sources (such as flat files, web sources, development data mappings, etc.) and defining data mappings
  • Must have experience in a Scrum, SAFe, or similar Agile Framework
  • Strong experience defining requirements for software initiatives, covering UI, API, and database considerations
  • Positive, self-motivated, driven, and teachable attitude
  • High standard of personal integrity and accountability
  • Passion and aptitude for solving complex problems
  • Fun attitude and great sense of humor!

Nice To Haves

  • Healthcare system experience, especially with claims, member/eligibility, and provider data
  • Experience and proficiency with ALL parts of defining, designing, and implementing scalable, enterprise-class software solutions
  • Agile or technical certifications are a plus
  • Experience and aptitude directly supporting users and/or conducting end-user training
  • Experience using Atlassian tools, e.g., Jira, Confluence, etc.
  • Experience coaching and training other colleagues in business and/or data analysis
  • Experience coaching and training other colleagues in documenting requirements, writing user stories, building diagrams, etc.

Responsibilities

  • Conduct interviews, requirements workshops, and cross-discipline team meetings to elicit understanding of business needs and documentation requirements
  • Collaborate with key stakeholders to drive a solution that meets key objectives and vision
  • Develop clear, concise documentation of solutions, such as process flows, technical requirements, UI, modules, data layouts and data mappings
  • Write testable requirements and refine user stories with clear acceptance criteria
  • Work collaboratively within an Agile Scrum team, supporting both software and QA engineers
  • Interface with stakeholders and other cross-functional team members on relevant end-user-focused product documentation and training material
  • Own, maintain and refine the team’s backlog, based on team norms
  • Own, maintain and refine user stories and acceptance criteria
  • Mentor associate and mid-level analyst in team process and standards

Benefits

  • Medical, Dental, and Vision Insurance
  • 401(k) with Matching and Immediate Vesting
  • Company-Paid Short-Term Disability (STD)
  • Company-Paid Personal Financial Advising
  • New Hire Stipend
  • Pet Insurance Options
  • Paid Holidays
  • Virtual Counseling and Telemedicine
  • Paid Parental Leave
  • Generous Vacation & Wellness Time
  • Professional Development Stipend
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