Senior Business Systems Analysis Manager
About The Position
At Genworth, we empower families to navigate the aging journey with confidence. We are compassionate, experienced allies for those navigating care with guidance, products, and services that meet families where they are. Further, we are the spouses, children, siblings, friends, and neighbors of those that need care—and we bring those experiences with us to work in serving our millions of policyholders each day. We apply that same compassion and empathy as we work with each other and our local communities. Genworth values all perspectives, characteristics, and experiences so that employees can bring their full, authentic selves to work to help each other and our company succeed. We celebrate our diversity and understand that being intentional about inclusion is the only way to create a sense of belonging for all associates. We also invest in the vitality of our local communities through grants from the Genworth Foundation, event sponsorships, and employee volunteerism. Our four values guide our strategy, our decisions, and our interactions: Make it human. We care about the people that make up our customers, colleagues, and communities. Make it about others. We do what's best for our customers and collaborate to drive progress. Make it happen. We work with intention toward a common purpose and forge ways forward together. Make it better. We create fulfilling purpose-driven careers by learning from the world and each other.
Requirements
- Bachelor’s degree in computer science, information systems, actuarial science, mathematics, engineering, or a related technical discipline, or equivalent experience.
- 7-10+ years of relevant experience
- Significant progressive application development experience in the insurance industry, including specialized depth in Python programming and experience supporting complex business-critical applications.
- Strong experience in Business Systems Analysis / Product Analysis, with demonstrated ownership of complex initiatives.
- Experience partnering with IT, cloud, data engineering, security, and business teams to design and deliver application enhancements across integrated systems and controlled environments.
- Ability to lead complex technical initiatives or small technical teams, coordinate internal and external resources, manage competing priorities, and communicate risks, tradeoffs, and recommendations clearly.
- Experience using AI-enabled tools to support code translation, modernization, testing, documentation, or developer productivity while maintaining appropriate review and control discipline.
- Strong critical thinking, analytical, communication, collaboration, and stakeholder management skills, with the ability to translate complex technical concepts for both technical and non-technical audiences.
- Demonstrated ability to mentor and guide team members with strong product expertise, while actively driving and supporting their upskill in Python programming.
- Experience working with relational databases - SQL Server and PostgreSQL – with focus on data analysis, troubleshooting, and validation.
Nice To Haves
- Working knowledge of life insurance products, illustration calculations, or policy administration systems is preferred.
- General understanding of APL (A Programming Language) or experience modernizing legacy code is preferred.
Responsibilities
- Serve as the technical business owner for the LASSIE platform and related calculation tools, applying specialized application development expertise to maintain, enhance, and modernize Python-based calculation capabilities.
- Manage and develop a small team of product analysts / APL coders (Product Technical Development); provide technical guidance, coaching, and knowledge transfer, including Python development practices, code hygiene, expectations for documentation, and testing discipline.
- Lead and own end-to-end requirements for LASSIE enhancements, defect fixes, and calculation changes across the Python-based engine and supporting tools.
- Partner with Product and Actuarial teams to understand business intent, regulatory updates, and feature needs, and translate them into clear, actionable requirements that align with Genworth standards, controls, and long-term platform strategy.
- Design, develop, test, document, and implement changes for LASSIE in partnership with Actuarial Technology, Data Engineering, Cloud COE, Product Actuarial, and other IT partner teams.
- Maintain clear and comprehensive documentation of requirements, calculation logic, and change history. Ensure traceability across requirements, implementation, and validation to support audit and compliance needs.
- Lead analysis and clarification for enhancements and bug fixes within the Python calculation engine. Support root cause analysis and resolution of calculation and production issues, ensuring alignment with expected business outcomes. Coordinate work across business and IT resources, establishing technical priorities, and communicate status, risks, and recommended decisions to stakeholders.
- Maintain and support APL tools for in-force illustrations and exception policy administration while developing plans to convert or integrate remaining capabilities into Python and the LASSIE platform where appropriate.
- Apply strong engineering fundamentals and coding best practices to keep solutions modular, scalable, secure, resilient, and maintainable as the platform grows.
- Support Customer Service and business partners with complex product calculation questions, production research, and issue resolution.
Benefits
- Competitive Compensation & Total Rewards Incentives
- Comprehensive Healthcare Coverage
- Multiple 401(k) Savings Plan Options
- Auto Enrollment in Employer-Directed Retirement Account Feature (100% employer-funded!)
- Generous Paid Time Off – Including 12 Paid Holidays, Volunteer Time Off and Paid Family Leave
- Disability, Life, and Long Term Care Insurance
- Tuition Reimbursement, Student Loan Repayment and Training & Certification Support
- Wellness support including gym membership reimbursement and Employee Assistance Program resources (work/life support, financial & legal management)
- Caregiver and Mental Health Support Services
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
Associate degree
