Senior Business Support Analyst - Clean Energy

Puget Sound Energy•Bellevue, WA

1d•$82,000 - $136,300

About The Position

Puget Sound Energy is seeking a dynamic Senior Business Support Analyst to join their New Product Development team. This role will play a pivotal role in advancing their Products & Services, including Transportation Electrification, Renewable Energy, and Battery Storage programs. The analyst will transform complex data into actionable insights that drive strategic decision-making and contribute to PSE's mission of being their customers' clean energy partner of choice. The Senior Business Support Analyst is responsible for evaluative, quantitative, and qualitative analysis in support of business needs and requirements. This role is responsible for technical support (troubleshooting, maintenance, and enhancements) and consultation for a variety of database systems used throughout the department. The Senior Business Support Analyst upholds safety compliance standards and promotes a culture of total safety. The individual in this role demonstrates a commitment to conduct business honestly, ethically, and consistent with core values and Code of Conduct, and ensures duties are performed in accordance with all regulatory compliance obligations.

Requirements

Associate’s degree in business, economics, finance, or related, and 5 years quantitative/qualitative analysis; or equivalent combination of education and/or work experience.
Experience working with relational database systems (querying, analysis, reporting).
Solid written, interpersonal, and group communication skills.
Experience using a variety of business applications and analysis tools such as Access, Visio, PowerPoint, Excel, statistical software, SAP Business Warehouse, SAP modules, and Cognos.
Excellent problem solving skills.
Project management skills.
Ability to understand and explain technical concepts.
Excellent writing, communication and customer service skills.
Strong time management and organizational skills.
Experience in providing guidance and direction to lower staff.
Ability to take initiative and work both independently and as part of a team to accomplish objectives.

Nice To Haves

Bachelor’s degree in related field.
Experience leading teams.
7 years utility-related experience.
Advanced relational database experience (MS Access, SQL, Oracle).
Experience performing advanced statistical analyses (such as predictive analytics, regression forecasting, data visualization and/or survival analytics).
Experience with CSEE Systems (CSY, CIS, CMS).
Experience in Crystal Reports and Adobe Acrobat Pro.
Programming language (Visual Basic, SQL, VB.NET, HTML).
Knowledge of rate-making process.
Familiarity with SAP, BI, PACE.
Process documentation and improvement experience.

Responsibilities

Uses advanced analytics and/or statistical methods to study and analyze available data and determine trends, root causes, metrics, leading and lagging indicators.
Responsible for analyzing, trending, forecasting, and/or tracking business unit/program performance and data statistics.
Responsible for maintenance, enhancement and development of querying techniques used to effectively, consistently and accurately derive reports and data.
Develops metrics and on-going analysis.
Assesses current practices and develops new modeling approaches, tools and processes.
Communicates analytical methods, assumptions, and results with key stakeholders to allow for effective data-driven decisions in line with business goals.
Leads project teams on various, related projects/initiatives, as well as business case documentation.
Develops and applies process improvement methodologies to business process and procedures.
Responsible for application maintenance, upgrades, troubleshooting, and training for internal and external stakeholders when necessary.
Responsible to coordinate system implementations and testing as required.
Performs other duties as assigned.