SENIOR BUSINESS PROJECT MANAGER (HYBRID)

Green Shield Canada•Toronto, ON

1d•CA$94,406 - CA$142,069•Hybrid

About The Position

The Senior Business Project Manager - Enterprise Transformation role is a high-impact position within the Enterprise Project Management Office (EPMO) at GreenShield. This role is responsible for leading multi-year, high-profile enterprise transformation initiatives that redefine the insurance and benefits administration industry. The projects can involve digital product launches, operational changes, regulatory programs, and company-wide process redesigns. The Senior Business Project Manager will lead cross-functional teams, influence stakeholders, and ensure project outcomes align with GreenShield’s corporate strategy and vision, contributing to the company's mission of creating better health for all Canadians.

Requirements

Bachelor’s degree in Business Administration or a related field.
PMP (Project Management Professional) certification is required.
5+ years of project management experience, delivering complex, high-profile projects, ideally in the insurance, group benefits, or benefits administration industries.
Background in corporate strategy, business transformation, or consulting.
Strong problem-solving, leadership, communication, and organizational skills.
Ability to influence, motivate, and engage team members effectively.
Proficient in project management tools and advanced proficiency in MS Office suite.
Ability to create and deliver high-impact presentations to senior leadership and stakeholders, turning complex project data into actionable insights.
Strong business acumen, understanding of business strategy, change management frameworks, financial principles, and operational transformation.
Multi-tasker with the ability to prioritize work in a fast-paced environment.
Proficiency in English is required.

Nice To Haves

Agile-related certifications (e.g., SAFe Agilist, Certified ScrumMaster).
Lean Six Sigma (Green or Black Belt)

Responsibilities

Act as a key leader, partnering with programme managers, project sponsors, stakeholders, change management and IT project managers to define scope, develop implementation plans, and deliver successful outcomes.
Build and foster strong, collaborative relationships across business units to drive alignment and project success.
Facilitate problem-solving sessions with cross-functional teams to proactively identify challenges, explore solutions, and achieve consensus on action plans that support business priorities.
Lead ongoing project status updates with workstream leads and Steering Committee meetings with executive level leadership teams.
Take ownership of delivering business-facing project outcomes, including ROI, process implementation, and quality assurance.
Coordinate with IT and operational teams to ensure seamless integration of technology and business processes.
Develop and oversee metrics to track progress, ensuring deliverables meet objectives set at project inception.
Identify, manage, and mitigate risks to maintain momentum and ensure successful execution.
Create and manage KPIs, dashboards, and executive-level presentations to provide transparent updates on project progress.
Create and manage all project artifacts (including the project plan, RAID log, Decision log, RACI chart, etc.)
Ensure all project documentation is accurate, complete, and up to date for optimal transparency and accountability.
Coach business resources and other project managers on processes, tools, and responsibilities to enhance delivery capabilities across the organization.
Promote the EPMO’s role by sharing knowledge of projects in flight and best practices in project management.
Travel to Windsor/Toronto quarterly, as needed, to meet with team members and key stakeholders.