Senior Business Process Improvement Manager

Medtronic•Minneapolis, MN

1d•Remote

About The Position

At Medtronic you can begin a life-long career of exploration and innovation, while helping champion healthcare access and equity for all. You’ll lead with purpose, breaking down barriers to innovation in a more connected, compassionate world. A Day in the Life At Medtronic, you will lead high-impact regulatory and clinical transformation initiatives that enable compliant, efficient, and scalable operations across global functions. The Clinical and Regulatory Solutions (MCRS) business is seeking a Senior Program Manager with deep expertise in project and program management, regulatory operations, and Regulatory Information Management (RIM) and Change management to drive enterprise-level process excellence. In this role, you will lead complex, cross-functional programs focused on regulatory process standardization, shared services optimization, and RIM process and tool modernization . You will apply structured project management, Lean Six Sigma methodologies, and change leadership to evolve how Regulatory, Clinical, and Quality teams operate—improving predictability, compliance, and business outcomes at scale. You will operate as a trusted advisor to senior leaders (Director, Senior Director, VP), translating regulatory strategy into executable programs and measurable results, often in highly ambiguous environments with limited subject-matter support We value what makes you unique. Be a part of a company that thinks differently to solve problems, make progress, and deliver meaningful innovations. At Medtronic, we bring bold ideas forward with speed and decisiveness to put patients first in everything we do. This position is remote to enhance our competitive edge and expand our cross-functional collaboration efforts.

Requirements

Bachelor’s degree plus 7+ years of progressive regulatory affairs experience, including program management, or an advanced degree with 5+ years of relevant experience.
Experience with RIM software

Nice To Haves

2+ years of experience operating at a senior manager level
Preferred background in manufacturing, operations, or other process-intensive environments
Experience applying Lean in regulated or complex domains (e.g., medical device, pharma, healthcare)
Strong experience with value stream mapping, root cause analysis, and structured problem solving
Demonstrated success in organizational transformation initiatives, particularly establishing shared service centers or centers of excellence
Proven track record negotiating and implementing strategic solutions to meet anticipated business needs with predictability
Using project management tools to manage scope, cost, resources, and schedules
Strong problem-solving skills and the ability to ask critical questions without being the subject matter expert
Ability to lead, influence, and elevate the performance of team members outside direct line of reporting
Black belt certified
Experience with regulatory or clinical processes and/or requirements
Working knowledge of financial principles, quality systems requirements, and medical device regulations
For Baccalaureate degrees earned outside of the United States, a degree that satisfies the requirements of 8 C.F.R. § 214.2(h)(4)(iii)(A) is required.

Responsibilities

Lead end-to-end process transformation initiatives across Clinical, Regulatory, and Quality functions, focusing on shared service optimization, standardization, and scalability.
Facilitate cross-functional value stream mapping and process redesign workshops to identify inefficiencies, eliminate waste, and create integrated, future-state processes.
Apply Lean Six Sigma and structured problem-solving methodologies to diagnose root causes, implement sustainable improvements, and quantify business value.
Manage large projects or processes with considerable latitude in determining deliverables, with limited oversight from manager
Coach, review and delegate work to lower-level specialists, acting as a team leader for organizational change initiatives
Work cross-functionally with Clinical, Regulatory, Quality, and others, to drive more effective interactions between various parts of the business and build integrated processes
Structure organizational needs by documenting clear milestones and driving actions to meet those milestones
Quickly discern competing needs of stakeholders and negotiate solutions that bring about the best value to Medtronic overall
Identify how data may be used to identify and/or track opportunities, detect broad trends, and communicate meaningful stories to stakeholders
Navigate ambiguity and complex, technical processes with limited support from subject-matter experts
Maintain engagement with senior leaders across the organization through regular communications that bring clarity and momentum on actions needed
Identify potential programs or opportunities, quantify the possible return on investment, and present proposals to senior leaders
Support business model innovation as a strategic-thinking advisor and contribute to defining the direction for strategic initiatives, new businesses, and operational plans

Benefits

Medtronic offers a competitive Salary and flexible Benefits Package
Health, Dental and vision insurance
Health Savings Account
Healthcare Flexible Spending Account
Life insurance
Long-term disability leave
Dependent daycare spending account
Tuition assistance/reimbursement
Simple Steps (global well-being program)
Incentive plans
401(k) plan plus employer contribution and match
Short-term disability
Paid time off
Paid holidays
Employee Stock Purchase Plan
Employee Assistance Program
Non-qualified Retirement Plan Supplement (subject to IRS earning minimums)
Capital Accumulation Plan (available to Vice Presidents and above, or subject to IRS earning minimums)