Senior Business Process Engineer

Direct Supply•Milwaukee, WI

46d•Onsite

About The Position

Direct Supply is building the future of healthcare technology with industry-leading products, solutions and platforms to help improve the lives of millions of seniors and those who care for them. In the Senior Business Reinvention Engineer position, you’ll lead high-impact, cross-functional transformation initiatives that reimagine how Direct Supply operates. You’ll turn complex business challenges into scalable solutions, own transformation roadmaps, and apply AI, automation, and data to redesign critical workflows and deliver measurable business value.

Requirements

Bachelor’s degree in Business, Information Systems, Engineering, or a related field.
8+ years of experience leading complex, cross-functional business transformation, product, process, or technology-enabled initiatives, including defining future-state solutions and delivering measurable business outcomes.
Experience implementing intelligent automation, AI use cases, or integrated technology solutions across business functions such as supply chain, finance, or customer operations.
Experience applying AI, automation, workflow platforms, low-code solutions, and other emerging technologies to solve complex business problems.
Demonstrated ability to develop and present business cases tied to operational improvements, measurable value, and ROI.
Experience working within agile or hybrid delivery methodologies, including iterative development and stakeholder engagement.

Nice To Haves

Experience developing strategic transformation roadmaps and leading initiatives from concept through adoption.
Ability to translate complex technical concepts into clear business implications and recommendations for technical and non-technical audiences.
Experience scaling automation or technology-enabled transformation initiatives across an organization.
Lean Six Sigma, automation technology, or related certifications.

Responsibilities

Transform ambiguous business challenges into clearly defined opportunities, future-state designs, business cases, and executable transformation plans.
Design and deliver complex, technology-enabled solutions that reimagine end-to-end business capabilities and workflows and drive measurable business outcomes.
Own transformation roadmaps by defining priorities, sequencing initiatives, managing dependencies, and aligning business and technology teams.
Influence senior leaders to align priorities, secure sponsorship, make key decisions, and remove barriers to transformation.
Leverage data, performance insights, and business outcomes to identify opportunities, measure impact, and continuously improve solutions.
Drive visibility, stakeholder alignment, and accountability from initial concept through implementation and adoption.