Senior Business Process Analyst (VHA)

Decisive Point Consulting• US,

1d•$90,000 - $100,000•Remote

About The Position

Seeking a Sr. Business Process Analyst to join a high-performance team that is spearheading our customers (VA) migration to the cloud. This role offers tremendous growth opportunity working within the cloud ecosystem and using cutting-edge technologies. We are looking for an analyst who can work at scale and with autonomy, and who can be a trusted advisor to our client. This is a 100% Remote role, with working hours from Monday - Friday, 8 AM to 5 PM EST.

Requirements

Bachelors and twenty (20) years or more experience; Masters and ten (10) years or more experience
Degree in Business Administration, Information Technology, Finance, or a related field.
Minimum of 5-7 years of experience in business analysis or a related role.
Proven track record of leading and delivering complex projects.
Expertise in eliciting and documenting business requirements, business processes, and workflows.
Proficiency in creating functional specifications, user stories, use cases, and process flow diagrams.
Experience with business modeling techniques and tools (e.g., UML, BPMN).
Proficiency in using documentation tools such as Microsoft Visio, Lucidchart, or similar.
Familiarity with software development methodologies (e.g., Agile, Waterfall).
Proficient in using project management and tracking tools (e.g., JIRA, Trello, Microsoft Project).
Understanding of database concepts and basic querying skills.
Strong analytical skills with experience in data analysis, interpretation, and presenting findings.
Proficiency in using data analysis tools (e.g., Excel, SQL, Power BI, Tableau).
Excellent verbal and written communication skills.
Ability to translate technical information into business language for non-technical stakeholders.
Strong presentation skills and experience facilitating workshops and meetings.
Strong analytical and critical thinking skills.
Ability to identify problems, propose solutions, and make decisions based on sound judgment.
Strong interpersonal skills to collaborate effectively with cross-functional teams and stakeholders.
Ability to build and maintain strong working relationships with clients and team members.
Demonstrated ability to lead and mentor junior analysts and team members.
Experience in managing and coordinating cross-functional project teams.
Ability to manage multiple priorities, projects, and tasks effectively.
Strong organizational skills and ability to meet deadlines.
Familiarity with industry-specific regulations, standards, and best practices.
Ability to stay current with industry trends and emerging technologies.
Demonstrated ability to understand customer needs and deliver solutions that meet business objectives.
Strong documentation skills for maintaining project documentation, business requirements, and process flows.
Commitment to continuous improvement and learning.
Willingness to pursue ongoing education and certifications relevant to the role.
Ability to adapt quickly to changing priorities and work environments.
Willingness to take on new challenges and responsibilities.
US Citizenship with the ability to obtain and maintain a Public Trust clearance.

Nice To Haves

Experience working in various industries or sectors is beneficial.
Advanced certifications are preferred, such as: Certified Business Analysis Professional (CBAP), Project Management Professional (PMP), Six Sigma Certification, Certified ScrumMaster (CSM).

Responsibilities

Provides expertise on continuous process improvement strategies, organizational redesign, change management projects, and performance measures for basic business process engagements.
Defines and develops business processes, policies, roles and responsibilities, and performance metrics.
Conducts analysis of business processes including: current state analysis, gap analysis, benchmarking, best practices identification, organizational assessment, and other related tasks.
Plans and implements process improvements including: future state design, change management, and transition planning.
Interfaces with all project areas including customer, computer services, and client services.
Provides oversight for the development and maintenance of quality programs, systems, processes, and procedures to ensure compliance and performance quality.
Provides expertise and guidance in interpreting policies, regulatory and/or governmental regulations, and agency guidelines to assure compliance.
Works with operating entities to provide continuous process analyses oversight to enforce requirements and meet guidelines.
May coordinate with business and technology teams to ascertain system requirements.
Conducts client interviews.
May deliver presentations and training courses on measurement, analysis, improvement, and control.
May perform cost and benefit analysis.
Receives assignments in the form of objectives and establishes goals to meet outlined objectives.
Provides direction to employees according to established policies and management guidance.
Provides technical solutions to a wide range of difficult problems where analysis of data requires evaluation of identifiable factors.
Contributes to the completion of specific programs and projects.
Represents organization in providing solutions to difficult technical issues associated with specific projects.