Senior Business Process Analyst

Enlyte•UNAVAILABLE, UNAVAILABLE

2d•Remote

About The Position

Enlyte is seeking a Senior Business Process Analyst to play a critical role in driving strategic business initiatives and operational excellence across our claims organization. This position blends deep analytical expertise with process optimization and strategic insight to help improve outcomes across product, pricing, and end‑to‑end claims operations. You’ll work at the intersection of data, process, and strategy—partnering across business, IT, and leadership teams to translate insights into meaningful, measurable business impact.

Requirements

Strong experience as a Senior Business or Process Analyst, ideally within Workers’ Compensation or insurance‑based claims environments
Deep understanding of claims lifecycles, regulations, and industry terminology
Proven ability to operate effectively in Agile environments, adapting to evolving priorities and fast‑paced delivery cycles
Exceptional stakeholder management and executive communication skills
A balance of strategic thinking and hands‑on execution, with a continuous improvement mindset and strong ROI focus
Bachelor’s degree in Economics, Business Administration, or 5+ years in related field.
Experience in data analysis, project management, consulting, or related field.
Ability to use analytical, logical, and organizational skills to make business decisions using complex information.
Advanced proficiency in Excel for data analysis.
Excellent critical and strategic thinking skills.
Excellent verbal and written communication skills with the ability to present and explain complex information clearly.
Strong, self-motivated team player.

Responsibilities

Drive data‑driven decision‑making, leveraging advanced analytical and visualization tools (Excel, Visio, PowerPoint, dashboards) to deliver actionable insights
Lead process analysis and optimization efforts, mapping complex claims workflows and identifying opportunities to improve efficiency, quality, and cost outcomes
Own end‑to‑end initiatives, from data collection and analysis through recommendation development and executive‑level presentation
Gather and translate business needs into clear, actionable requirements, ensuring alignment between stakeholders and delivery teams
Partner with cross‑functional teams to support product portfolio, pricing analysis, and strategic initiatives
Plan and implement continuous improvement initiatives using Lean, Six Sigma, or re‑engineering techniques
Develop and track performance metrics, conduct root‑cause analysis, and align improvements to identified performance gaps
Perform cost‑benefit and ROI analyses to quantify the value of proposed solutions
Communicate progress, insights, and recommendations clearly to technical and non‑technical audiences
Document technical workflows and end to end operations processes