Senior Business Operations

Kaseya Careers • Vancouver, BC

7d

About The Position

Kaseya is seeking a Senior Business Operations Manager to help scale the organization's planning, execution, and measurement of success. This role involves partnering closely with Product, Engineering, and senior leaders to bring structure to complex work, improve operating rhythms, and provide leaders with the clarity needed for effective decision-making. This is a hands-on, high-impact position for an individual who thrives in ambiguity, values leverage over busywork, and enjoys optimizing organizational efficiency.

Requirements

• Experience in business operations or a related field.
• Proven ability to lead cross-functional initiatives.
• Strong skills in identifying and resolving risks, dependencies, and trade-offs.
• Experience in structuring, prioritizing, and tracking work with clear ownership and accountability.
• Proficiency in owning and operating planning, intake, execution, and review cadences.
• Ability to improve processes to enhance clarity and reliability.
• Skill in creating decision-ready reporting for leadership.
• Experience in distilling complex information into executive-level narratives.
• Ability to proactively surface issues with context and recommendations.
• Experience in defining and tracking operational and business metrics.
• Strong analytical skills to translate data into actionable insights.
• Experience in identifying and implementing organizational improvements.

Nice To Haves

• Thrives in ambiguity.
• Values leverage over busywork.
• Enjoys making organizations work better.
• Balances rigor with speed in process creation.

Responsibilities

• Lead cross-functional initiatives spanning Product, Engineering, and other business teams.
• Identify risks, dependencies, and trade-offs early and drive resolution through influence and collaboration.
• Ensure work is well-structured, prioritized, and progressing with clear ownership and accountability.
• Own and operate planning, intake, execution, and review cadences within your scope.
• Improve existing processes to reduce friction, increase clarity, and improve delivery reliability.
• Create clear, concise, decision-ready reporting on progress, risks, and outcomes.
• Distil complex information into executive-level narratives that highlight what matters most.
• Proactively surface issues with context and recommended next steps.
• Define and track meaningful operational and business metrics aligned to strategic goals.
• Translate data into insights that drive action and improvement.
• Identify opportunities to improve how the organization operates and help implement changes end-to-end.

Benefits

• Equal employment opportunity to all employees and applicants without regard to race, religion, age, ancestry, gender, sex, sexual orientation, national origin, citizenship status, physical or mental disability, veteran status, marital status, or any other characteristic protected by applicable law.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed
• Number of Employees: 1,001-5,000 employees