About The Position

Serves as a strategic advisor and execution partner to senior leadership, helping drive organizational priorities, operating discipline, executive communications, strategic planning, and cross-functional coordination. Supports leadership teams by translating strategic objectives into actionable plans, establishing effective operating rhythms, facilitating decision-making, and ensuring follow-through on key initiatives. Combines strong business acumen, organizational awareness, and technological fluency to improve alignment, drive execution, and advance business outcomes.

Requirements

  • Bachelor’s degree or equivalent education, training, and work-related experience.
  • Minimum of 7 years of relevant experience in business operations or related professional roles.
  • Strong knowledge of business processes, technology applications, and operational management.
  • Proficiency in standard office software (e.g., Microsoft Office).

Nice To Haves

  • Experience supporting senior executives, leadership teams, or complex organizations through strategic planning, business management, consulting, operations, or chief of staff-related functions.
  • Demonstrated ability to coordinate cross-functional initiatives and drive alignment across diverse stakeholder groups.
  • Experience developing executive communications, board or leadership materials, strategic presentations, and decision-support content.
  • Strong organizational and program management skills, including the ability to manage multiple priorities and competing demands simultaneously.
  • Experience facilitating leadership meetings, governance forums, strategic reviews, and executive operating rhythms.
  • Ability to synthesize complex information from multiple sources into clear recommendations, strategic insights, and actionable next steps.
  • Technologically fluent with the ability to understand and translate technology concepts, delivery models, and organizational impacts for senior leaders.
  • Demonstrated ability to influence outcomes, drive accountability, and improve organizational execution without direct authority.
  • Experience operating in highly matrixed, fast-paced, and evolving business environments.

Responsibilities

  • Leads the execution of larger technology projects, coordinating operational activities to ensure efficiency, reliability, and alignment with business objectives.
  • Identifies, designs, and implements process and technology improvements to enhance operational workflows within area of responsibility.
  • Collaborates with cross-functional teams to align business operations with technology strategies and organizational goals.
  • Analyses and reports on performance metrics to drive continuous operational improvements.
  • Executes on operational technology strategies and initiatives to support business objectives.
  • Integrates innovative solutions to improve business outcomes and operational effectiveness.
  • As applicable, drives strategic alignment and operational excellence by guiding key external partnerships and leading cost‑optimization efforts that enhance financial performance and support organizational objectives.
  • Ensures compliance with organizational policies, regulatory requirements, and risk management standards.
  • Communicates operational status, risks, and improvement plans to senior stakeholders and leadership.
  • Provides coaching, guidance, and leadership to junior team members and supports their professional development.

Benefits

  • medical
  • dental
  • vision
  • life insurance
  • disability
  • accidental death and dismemberment
  • tax-preferred savings accounts
  • 401k plan
  • vacation
  • sick days
  • paid holidays
  • defined benefit pension plan
  • restricted stock units
  • deferred compensation plan
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