Senior Associate Business Operations & Strategy Consultant

Truist Bank•Charlotte, NC

About The Position

Works on core business operations by supporting daily activities and optimizing coordination with external partners, while leveraging technology to enhance operational workflows. Collaborates with cross‑functional teams to ensure operational efficiency, cost control, and alignment with organizational goals and technology strategies.

Requirements

Bachelor’s degree or equivalent education, training, and work-related experience.
Minimum of 3 years of relevant experience in business operations or related professional roles.
Working knowledge of business processes and technology applications.
Proficiency in standard office software (e.g., Microsoft Office).

Nice To Haves

Bachelor’s degree in business administration, technology, or related field.
Experience in supplier coordination, cost management, and operational improvements.
Familiarity with operational technology tools and systems.
Previous experience in a technology-driven business environment.

Responsibilities

Works on smaller, day-to-day operational activities to ensure efficiency, reliability, and alignment with business objectives.
Implements improvements in operational workflows through technology and process enhancements through a set of standard guidelines and procedures.
Communicates with cross-functional teams to align daily business operations with team goals.
Monitors performance metrics and applies best practices to drive continuous operational improvements.
Supports the development and execution of operational technology strategies.
Ensures compliance with organizational policies, regulatory requirements, and risk management standards.
Communicates operational status, issues, and improvement plans to stakeholders and senior professionals.
When applicable, helps manage supplier interactions to support cost control and the timely delivery of goods and services.