Senior Business Operations Manager
About The Position
Business Operations at Rippling addresses high-stakes, mission-critical challenges across the company, including product development, go-to-market strategies, and scaling operations. The team brings structure to ambiguity and executes solutions across a fast-growing company. The Senior Business Operations Manager will identify and solve significant business problems, build solutions from 0 to 1, tackle strategic initiatives, and partner directly with executive leadership. The role also offers a potential path into executive leadership for high performers. The position requires close work with senior leaders and cross-functional teams to improve monetization, pricing, packaging, operational systems, and business metrics. The manager will use raw data, SQL, and dashboards to generate insights and establish reliable operational measures in partnership with Finance and RevOps. Employees are expected to work in the office at least three days per week under current policy.
Requirements
- At least 8 years of experience in top-tier management consulting, business operations, venture capital/private equity, or as a startup founder; exceptional candidates with fewer years and a proven record of rapid advancement may be considered.
- Deep understanding of organizational dynamics in high-velocity technology environments.
- A data-first approach, including the ability to analyze datasets, use spreadsheets, or write queries before preparing presentations.
- Ability to communicate strategy to C-suite executives and work directly with frontline operators.
- Strong ownership, accountability, and persistence in solving problems.
- Ability to work autonomously, make sound decisions with incomplete information, and move quickly in ambiguous environments.
Responsibilities
- Identify critical business friction points and build scalable solutions alongside senior leaders.
- Develop and refine monetization, pricing, and packaging strategies to accelerate market growth.
- Partner with Product, Engineering, and go-to-market teams to launch initiatives and improve operational systems.
- Query raw databases, build custom SQL queries and dashboards, and derive actionable insights.
- Collaborate with Finance and RevOps to define, standardize, and scale operational metrics.
Benefits
- Competitive salary
- Benefits
- Equity
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
No Education Listed
