Senior Business Operations Manager

ZoomInfo TechnologiesWaltham, MA
Hybrid

About The Position

ZoomInfo's product organization runs fast. The Chief Product Officer and his leadership team are making high-stakes decisions, shipping AI-first products, and coordinating across a complex org—all at the same time. Keeping that team operating at its best requires someone who's more than a scheduler. It requires someone embedded in the work. No two weeks look the same, and the person who thrives here finds energy in that rather than friction. You'll sit close to the center of the product org, trusted with context that doesn't travel far, and counted on to make sure things that need to happen actually do. You'll also be one of the most visible people in the org—a culture carrier who brings people together and makes the product team feel like a team worth being part of. If you're a sharp, experienced, proactive executive assistant who wants to work deeply embedded in a leadership team—not just supporting one executive from a distance—this is the role for you.

Requirements

  • 4+ years of experience providing executive support to senior leaders, ideally supporting a team rather than a single executive
  • Experience helping run leadership meetings—agendas, prep, notes, and follow-through on action items
  • Strong written communication: clear, concise, no fluff
  • Highly organized with great attention to detail across multiple moving pieces
  • High degree of discretion; you'll be trusted with sensitive information about the org, its people, and its strategy

Nice To Haves

  • Experience with event planning, offsites, or team programming a plus

Responsibilities

  • Help run the recurring meetings that keep the CPO and his staff aligned—staff meetings, reviews, check-ins.
  • Coordinate agendas with the right people ahead of time, making sure materials are prepared and accessible, and keeping things on track in the room.
  • Develop a feel for when someone on the leadership team needs to be looped in, when two people need five minutes together.
  • Make sure decisions made in a leadership meeting reach the people who need to act on them—tracking action items, following up where needed, and helping communicate key updates out to the broader product org in a timely, clear way.
  • Plan team events, offsites, and office gatherings.
  • Find ways to recognize people during big moments (wins, milestones, life events).
  • Help make the product org feel like a place people are genuinely glad to work.
  • Plan and coordinate leadership offsites and org-wide events, managing the logistics from venue to agenda.
  • Manage complex calendars across multiple leaders.
  • Coordinate domestic and international travel.
  • Handle the logistics that let the leadership team focus on the work.
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