Senior Manager, Business Operations
About The Position
The Senior Manager, Business Operations is a key leader within the ES Strategy & Operations team, responsible for driving operational excellence at scale, leading complex initiatives, and delivering high-priority products that create measurable value for the enterprise. This role requires a hands-on approach to operational deployment, with a strong ability to understand the details of how technology can improve business operations. The Senior Manager will leverage their experience in implementing technology-driven solutions to bridge the gap between strategy and execution, ensuring enterprise priorities are translated into impactful outcomes. The role is focused across two primary areas: 30% – Lead product planning, prioritization, and execution governance 70% – Drive delivery, optimization, and value realization of enterprise-critical products and solutions.
Requirements
- Bachelor’s degree in Information Systems, Computer Science, Data Science, Engineering, or a related field.
- 5+ years of relevant experience in business operations, digital or technology transformation, consulting, analytics, or program leadership roles.
- Proven experience leading complex, cross-functional initiatives in partnership with Digital and technology teams.
- Demonstrated hands-on experience in operational deployment of technology solutions to improve business processes and outcomes.
- Strong analytical and problem-solving skills, with the ability to drive recommendations and influence outcomes.
- Advanced proficiency in analytics, reporting, and visualization tools to support operational and leadership decision-making.
- Ability to operate independently in fast-paced, ambiguous enterprise environments.
- Strong written and verbal communication skills, including experience supporting senior-level stakeholders.
- Ability to balance strategic perspective with hands-on execution and operational detail.
- Collaborative leadership style with a strong enterprise mindset.
- Must be currently authorized to work in the United States on a full-time basis and must not require The Coca-Cola Company's sponsorship to continue to work legally in the United States.
Nice To Haves
- Master’s degree or advanced coursework in business, analytics, product management, AI, or technology leadership.
- Experience working in global, matrixed organizations preferred.
Responsibilities
- Develop, refine, and implement playbooks, standards, and operating models to enable consistent, scalable delivery across the ES portfolio.
- Drive enterprise product planning cycles by translating business priorities, customer needs, and technology capacity into actionable roadmaps and execution plans.
- Lead portfolio assessment and prioritization activities, evaluating initiatives based on strategic alignment, value, risk, complexity, and resource requirements; provide clear recommendations to senior leadership.
- Oversee execution of assigned initiatives, proactively managing risks, dependencies, and trade-offs while ensuring accountability for outcomes.
- Translate enterprise and functional strategies into scalable products and solutions with clearly defined problems, success metrics, and delivery plans.
- Partner with senior business and digital leaders to identify emerging needs and lead the hands-on deployment of technology solutions that address critical business challenges and opportunities.
- Drive delivery of complex initiatives on compressed timelines, ensuring strong cross-functional alignment, disciplined execution, and measurable business impact.
- Monitor solution performance, adoption, and value realization; lead efforts to optimize capabilities and inform next-generation product development.
- Serve as a trusted partner to business and technology leaders, providing insight, structure, and guidance across initiatives.
- Communicate progress, risks, and recommendations clearly to senior stakeholders through concise, data-driven materials.
- Contribute to the development of team capabilities by mentoring junior talent and modeling strong enterprise and collaboration behaviors.
Benefits
- A full range of medical, financial, and/or other benefits, dependent on the position, is offered.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
