Senior, Business Operations Lead

The Goodyear Tire & Rubber Company • Akron, OH

1d

About The Position

The Senior Business Operations Lead drives operational execution, financial performance, and strategic business planning across the Mass Retail & Clubs channel. The role partners with sales, finance, marketing, supply chain, and other cross-functional teams to optimize revenue, profitability, forecasting accuracy, and customer programs. It leads business performance analysis, supports annual operating plans and joint business plans, and drives initiatives to improve operational efficiency and customer execution. The role also develops actionable insights, manages high-impact projects, and aligns stakeholders to achieve business growth objectives.

This position supports revenue growth and profitability by optimizing forecasting, pricing strategies, customer programs, and business planning. It connects commercial and operational teams, delivers performance analytics for strategic decision-making, and leads projects and process improvements that strengthen execution and long-term business performance.

The typical schedule is 8:00 a.m. to 5:00 p.m., with a travel requirement of 5% to 10%. Relocation and sponsorship are not available.

Requirements

• Bachelor’s degree in Business, Finance, Marketing, Supply Chain, or a related field.
• 8+ years of experience in sales operations, business operations, commercial analytics, finance, or related functions.
• Experience supporting large retail customers and collaborating with cross-functional commercial organizations.
• Advanced proficiency in Microsoft Excel, business reporting tools, forecasting, financial analysis, and performance analytics.

Nice To Haves

• MBA.

Responsibilities

• Lead sales operations and business planning, including forecasting, revenue analysis, profitability tracking, and annual operating plan development.
• Partner with customer account teams to develop performance insights, selling tools, scorecards, and growth strategies.
• Coordinate cross-functional teams across Finance, Supply Chain, Marketing, Demand Planning, Category Management, and Pricing to execute customer initiatives.
• Manage strategic projects and process improvement initiatives to enhance operational efficiency, customer execution, and business performance.
• Monitor key performance indicators, maintain reporting and dashboards, and provide actionable insights into risks, opportunities, and corrective actions.
• Support business decision-making by ensuring data accuracy, driving accountability through operating reviews, and facilitating communication between field and corporate teams.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior