Senior Business Manager, Velocity Black Strategy & Analytics Lead

Capital One • McLean, NY

26d

About The Position

In this role, you will act as the strategic lead for our Velocity Black business, managing the full spectrum of VB's health, growth trajectory, and economics. You'll be the person leadership turns to for an honest, current read on where the business stands and where we need to focus to close gaps or take advantage of opportunities. You will drive the growth agenda across both organic member acquisition and the enterprise partnership channel (Velocity for Business), partnering closely with product, operations, business development, and marketing to develop business cases, prioritize efforts against key objectives, and deliver impact. This role is critical in driving the long-term strategy for Velocity Black within Capital One's premium portfolio. We are looking for someone who has exceptional analytical, strategic, and influence skillsets, someone who pairs strong analytical rigor and judgment with a scrappy, test and learn mindset. They will need to have a deep sense of ownership, laser focus on driving the highest leverage outcomes, and the ability to collaboratively partner across teams to deliver outcomes. They should employ a founder’s mindset to drive their strategy while leaning into calculated, controlled risk taking. This is your opportunity to join the fast-growing Premium Products and Experiences team. Our mission is to grow and develop industry leading products that deliver unique, differentiated benefits to our millions of customers while also powering the headline marketable benefits of our credit card products.

Requirements

• Bachelor’s Degree
• At least 3 years of experience performing quantitative analysis
• At least 3 years of experience performing qualitative analysis
• At least 1 year of experience performing people management
• At least 1 year of experience performing project management

Nice To Haves

• Master’s Degree in Business or quantitative field such as Finance, Economics, Physical Sciences, Math, Statistics, Engineering
• 5+ years of experience in quantitative analysis
• 5+ years of experience in qualitative analysis
• 2+ years of experience in people management
• 2+ years of experience in product development
• 2+ years of experience in financial modeling
• 2+ years of experience in economic forecasting
• 2+ years of experience in project management
• Previous consulting experience is a plus

Responsibilities

• Develop business strategies that will drive growth, profitability, and competitive success for Velocity Black in the face of shifting consumer and regulatory behavior
• Have an ownership mindset, and P&L accountability for a Velocity Black, including strategic planning with over a 6-12 month horizon
• Manage and develop a team of analysts. Coaching and mentoring associates throughout the organization with a goal of developing and retaining talent at Capital One
• Develop and implement new product and pricing strategies for various products; lead product level modeling/analytics
• Lead direct to consumer marketing efforts and strategic intent across various channels. Build targeted insights to inform the design and development of new customer experiences, as well as breakthrough technology and concepts designed to deliver on new go-to-market strategies
• Coordinate across the line of business to manage and sequence delivery of business intent, build business requirements and execute against the product strategy. Oversee multiple projects and programs concurrently
• Work closely with colleagues across Capital One and Velocity Black including: Sales, Operations, Marketing, Finance and others to drive improvement in quality, volume, service, and profitability

Benefits

• performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI)
• comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being

What This Job Offers

• Job Type: Full-time
• Career Level: Senior