Senior Business Management Analyst –Mortgage / Consumer Lending

TD•Portland, ME
•$72,280 - $108,160•Hybrid

About The Position

The Sr Business Mgmt Analyst provides specialized business management guidance and support for a functional area and implement policies/processes and/or initiatives to meet business management, strategy and governance objectives. May provide complex reporting, analysis, and assessments at the functional or enterprise level. This position reports into the office 4x per week and requires living a commutable distance from one of the following locations -- Jacksonville, FL; Charlotte, NC; Mount Laurel, NJ; Greenville, SC; Lewiston, ME; or Portland, ME. As part of the 1A Oversight team, team members are responsible for executing a broad range of oversight activities supporting the subservicing relationship. Key responsibilities include business continuity oversight, issue management, audit and examination coordination, policy and procedure governance, records retention, and GSE/Investor/Regulatory 1B oversight. The role requires regular collaboration with TD’s subservicing partner and cross-functional engagement with internal business partners across multiple lines of business. Team members are expected to build and maintain strong working relationships through in-person interactions, virtual meetings, and conference calls while ensuring effective oversight and operational excellence.

Requirements

  • Undergraduate degree
  • 5 + years relevant experience
  • Issue and exam management experience preferred
  • Mortgage experience preferred
  • Must live a commutable distance from one of the following locations -- Jacksonville, FL; Charlotte, NC; Mount Laurel, NJ; Greenville, SC; Lewiston, ME; or Portland, ME.

Responsibilities

  • Provides specialized business management related advice/support to management / leadership and respective teams for area(s) of specialization with industry, external and internal, enterprise and business awareness; understand trends, identify issues and opportunities and provide recommended action to management
  • Leads on the implementation of initiatives in support of the overall business/function strategy
  • Manages a set of business management work activities requiring coordination across multiple areas
  • Supports / manages the integrated implementation of policies/processes / procedures / changes across multiple functional areas
  • Provides subject matter expertise and/or input to projects/initiatives as a representative for area of specialization, and where necessary participate in identifying, designing and testing solutions and supporting implementation activities
  • May develop and provide complex reporting, analysis, and assessments at the functional or enterprise level
  • Develops and delivers presentations/communications to management or broader audience
  • Adheres to internal policies/procedures and applicable regulatory guidelines, contribute to the review of internal processes and activities and assist in identifying potential opportunities to improve operational efficiencies
  • Identifies variances and contributes to the analysis, due diligence and implementation of initiatives and/or business operations within defined area of responsibility
  • Supports development and/or/implementation of standards, policies, procedures, and solutions that mitigate risk and maximize availability of service, efficiency and effectiveness
  • Continuously enhances knowledge/expertise in own area
  • Keeps current on emerging trends/developments and grow knowledge of the business, analytical tools and techniques
  • Prioritizes and manages own workload to deliver quality results and meets assigned timelines
  • Supports a positive work environment that promotes service to the business, quality, innovation and teamwork and ensure timely interest
  • Identifies and recommends opportunities to enhance productivity, effectiveness and operational efficiency
  • Establishes effective relationships across multiple business and technology partners, program and project managers
  • Participates in knowledge transfer within the team and business units

Benefits

  • base salary
  • variable compensation/incentive awards
  • health and well-being benefits
  • savings and retirement programs
  • paid time off (including Vacation PTO, Flex PTO, and Holiday PTO)
  • banking benefits and discounts
  • career development
  • reward and recognition
  • training programs
  • online learning platform
  • mentoring programs
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