Senior Business Development Specialist

MCI Careers•,

2d•Onsite

About The Position

MCI is a rapidly expanding tech-enabled business services company with a significant call center presence and international operations. We offer Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions to various industries. Our contact centers utilize both on-site and remote agents, employing advanced technologies to improve customer interactions, scalability, and cost-efficiency. MCI is dedicated to providing an environment where professionals can develop their careers, access ongoing learning and development, and contribute to a growing, industry-leading company. This role is for a Senior Business Development Executive focused on acquiring new clients, managing key corporate relationships, and closing significant deals for IT and BPO services. The ideal candidate is a goal-oriented, expert communicator and strategist with a proven ability to sell complex solutions and consulting services in a dynamic environment.

Requirements

Bachelor’s degree in Economics, Finance, Marketing, Business Management, IT, or equivalent experience.
5 years of successful sales and leadership experience in IT, BPO services, consulting, or software solutions.
Proven success in selling managed services, system integration, and technology products.
Familiarity with market research tools like Hoovers, Mintel, or similar platforms.
Strong written and verbal communication skills.
Proficiency in Microsoft Office Suite and other business tools.
Ability to work independently, manage uncertainty, and proactively drive results.
Strategic thinker with a consistent track record of meeting or exceeding sales targets.

Responsibilities

Identify, qualify, and engage senior business leaders through outbound calls, emails, social media, and networking.
Establish and maintain long-term relationships with corporate clients and strategic partners.
Collaborate with senior sales leadership to develop and execute targeted sales and marketing plans.
Prepare and present proposals, tenders, and reports tracking sales activity, costs, and profitability.
Conduct competitor analysis and market research to identify strategic positioning and communication approaches.
Develop go-to-market strategies and product positioning in collaboration with internal teams.
Coordinate with internal departments to ensure timely and budget-compliant project delivery.
Partner with marketing, product, and operations teams to deliver contract-winning solutions.