Senior Business Consultant
About The Position
Who are we? At Finastra, we’re a global leader in financial services software, dedicated to expanding access to financial services and shaping what’s next for the industry. Our technology powers mission‑critical solutions across Lending, Payments and Universal Banking, supporting over 7,000 customers, including 80% of the world’s top 50 banks, in more than 110 countries. What will you contribute? Finastra is seeking a Senior Business Consultant with expertise in the implementation of our Global Payments Platform (GPP) for North American banking clients. This role is responsible for leading end-to-end client implementations, gathering business requirements, configuring solutions, and serving as a trusted advisor throughout the project lifecycle.
Requirements
- Experience implementing payment processing or banking technology solutions.
- Strong knowledge of payment systems and banking operations.
- Experience gathering business requirements and preparing functional specifications.
- Strong analytical, problem-solving, and stakeholder management skills.
- Ability to manage multiple priorities in a client-facing environment.
- Excellent communication and presentation skills.
- Experience working directly with financial institutions and banking clients.
- Bachelor's degree or equivalent experience.
Nice To Haves
- Travel may be required based on business needs.
Responsibilities
- Lead end-to-end implementations of Finastra's Global Payments Platform (GPP).
- Gather, analyze, and document client business requirements.
- Configure and customize solutions to meet client needs.
- Troubleshoot and resolve issues identified during testing and implementation phases.
- Develop functional specifications, process flows, and interface requirements.
- Collaborate with product, development, and client teams to deliver successful outcomes.
- Facilitate workshops, solution reviews, and stakeholder walkthroughs.
- Support product enhancements by identifying market and client requirements.
- Serve as the primary point of contact for complex implementation projects.
- Provide project support through delivery, deployment, and client signoff.
Benefits
- Unlimited vacation, subject to local regulations and business priorities.
- Hybrid working arrangements.
- Paid time off for voting, bereavement, and sick leave.
- Confidential one‑to‑one support through our Employee Assistance Program.
- Access to Wellbeing Champions and Gather Groups.
- Monthly events and initiatives designed to help you thrive.
- Medical, life and disability insurance.
- Retirement plans.
- Lifestyle, and other benefits.
- Paid time off for volunteering.
- Donation‑matching opportunities.
- Involvement in inclusion communities.
- Access to online learning and accredited courses through our Skills & Career Navigator tool.
- Participation in our global recognition program, Finastra Celebrates.
- Opportunity to share your voice through regular employee surveys.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
