Senior Business Communications Specialist

Computer Task Group, IncBuffalo, NY
Onsite

About The Position

This role supports enterprise internal communications strategy with a strong focus on executive messaging, employee engagement, and change management communications. The ideal candidate is a highly skilled content creator with experience developing executive presentations and modern MarCom materials, along with the ability to translate business priorities into clear, engaging communications across multiple channels. The role involves end-to-end ownership of internal communication deliverables across business units, collaboration with senior leadership, HR, operations, and cross-functional teams, ensuring consistency, clarity, and alignment of messaging across all internal channels, and supporting both strategic and tactical communication initiatives.

Requirements

  • 5+ years of experience in internal communications, corporate communications, or marketing communications
  • Strong experience developing executive presentations
  • Proven ability to create content for diverse enterprise audiences
  • Advanced proficiency in Microsoft PowerPoint and MS Office Suite
  • Excellent verbal and written English communication skills and the ability to interact professionally with a diverse group are required

Nice To Haves

  • Experience with PowerBI or Tableau for dashboards/metrics reporting
  • Experience developing communication performance metrics and analytics
  • Background in financial services or large enterprise environments
  • Strong portfolio of MarCom materials (infographics, guides, toolkits)
  • Experience supporting change management communications

Responsibilities

  • Develop, manage, and execute internal communications across sales, service, operations, and organizational initiatives
  • Lead communication planning for major announcements, change initiatives, and employee engagement programs
  • Manage divisional intranet content design and updates
  • Respond to employee inquiries and support internal messaging strategy
  • Evaluate and support implementation of new communication channels
  • Support diversity and brand-aligned messaging across communications
  • Maintain internal control standards and support audit/regulatory requirements
  • Perform additional duties as assigned
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