Senior Business Banking Relationship Manager (LO)

Wells Fargo•West Palm Beach, FL

About The Position

Wells Fargo is hiring a Senior Business Banking Relationship Manager to support customers in an assigned market as part of its Business Banking Team. The role focuses on developing new business relationships, growing and managing an existing portfolio, assessing client financial and credit needs, and recommending business banking solutions. The position requires visiting customers and prospects outside the office within an assigned market or geography. This is a Loan Originator (LO) position with customer contact. Duties may include assessing customer needs and referring customers interested in a dwelling-secured product to a SAFE team member. The role does not include taking an application or offering or negotiating terms of a dwelling-secured transaction. Loan Originators must satisfy applicable Consumer Financial Protection Bureau qualification requirements and Wells Fargo policies, including financial responsibility, character, general financial fitness, and criminal background standards. Ongoing regulatory requirements may include additional screening. Employees are expected to follow applicable risk programs and Wells Fargo policies and procedures, meet risk and compliance obligations, and appropriately escalate and remediate issues. The role emphasizes proactive risk monitoring and identification, sound risk decisions, and compliance with the business unit’s risk appetite and program requirements.

Requirements

  • At least 4 years of banking experience, or equivalent demonstrated through work experience, training, military experience, education, or a combination.
  • Meet applicable Loan Originator qualification requirements, including financial responsibility, character, general financial fitness, and criminal background standards.
  • Meet ongoing regulatory requirements, including additional screening if necessary.
  • Comply with applicable Wells Fargo policies for Loan Originator positions.

Nice To Haves

  • At least 2 years of experience sourcing or managing a portfolio of clients with $2 million to $25 million in annual revenue.
  • Strong knowledge of deposit and cash management products and services.
  • Strong relationship-building and communication skills with people at all levels, internally and externally.
  • Ability to balance client needs with associated risks and Wells Fargo’s interests.
  • At least 3 years of business-to-business sales experience.
  • Established network in the local market.
  • Knowledge and understanding of the financial services industry.
  • Excellent verbal, written, and interpersonal communication skills.
  • Intermediate Microsoft Office skills.
  • A BS/BA degree or higher.

Responsibilities

  • Source and onboard new business clients through strategic prospecting, community outreach, and internal referrals.
  • Build visibility and develop Centers of Influence to support long-term relationship development.
  • Deepen existing relationships by understanding client priorities and identifying opportunities for engagement and expansion.
  • Manage a moderately complex book of business.
  • Grow the portfolio by increasing core deposit balances and identifying relationship-deepening opportunities.
  • Manage risk exposure and ensure alignment with underwriting policies and risk guidelines.
  • Conduct financial and credit assessments, including analysis of cash flow, collateral, and business operating cycles.
  • Structure and support secured and unsecured credit solutions within delegated authority, coordinating with credit partners as needed.
  • Present credit recommendations and financial strategies to clients and internal stakeholders.
  • Recommend and deliver Wells Fargo business banking products, including credit, treasury management, and digital banking tools.
  • Tailor solutions to clients’ operating cycles, cash flow needs, and strategic goals.
  • Collaborate with product teams and internal stakeholders to address client challenges and streamline processes.
  • Engage financial decision-makers through proactive communication and responsive service.
  • Provide feedback to improve tools, offerings, client experience, and operational excellence.
  • Retain and grow client relationships by advising on financial strategies and managing expectations transparently and carefully.
  • Visit customers and prospects outside the office within the assigned market or geography.
  • Assess customer needs and refer customers interested in dwelling-secured products to a SAFE team member, without taking an application or offering or negotiating transaction terms.
  • Follow applicable risk programs and policies, fulfill risk and compliance obligations, and escalate and remediate issues appropriately.
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