About The Position

A job at TSMC Arizona offers an opportunity to work at the most advanced semiconductor fab in the United States. TSMC Arizona’s first fab will operate its leading-edge semiconductor process technology (N4 process), starting production in the first half of 2025. The second fab will utilize its leading edge N3 and N2 process technology and be operational in 2028. The recently announced third fab will manufacture chips using 2nm or even more advanced process technology, with production starting by the end of the decade. America’s leading technology companies are ready to rely on TSMC Arizona for the next generations of chips that will power the digital future. As a Senior Business Application Engineer, you will demonstrate a strong sense of reliability and enthusiasm and will possess an attitude that embodies our core values – Integrity, Commitment, Innovation, and Customer Trust. Multiple positions available. Senior Business Application Engineer - Brief Description Support the establishment and maintenance of systems at TSMC Arizona, contributing to the stable development and operation of new fabs. Collaborate with cross-functional teams to ensure the seamless integration and efficient processing of business systems.

Requirements

  • Master’s degree or foreign equivalent in Computer Science, Information Engineering, or a related field, and 2 years of experience in IT within the semiconductor industry.
  • 2 years of experience in MES, ERP systems, manufacturing technologies, and business operations.
  • 2 years of experience in managing business applications, including SAP ERP, procurement-to-pay systems, quote-to-cash systems, and warehouse management systems.
  • 2 years of experience in supporting system integration within a manufacturing environment.
  • 2 years of experience with domain knowledge in ERP, SCM, CRM, and EWM.
  • 2 years of experience with programming languages such as SQL, Visual C++, Visual C#, Python, VB.NET, JAVA, HTML, or PHP.
  • 2 years of experience in tracing, debugging, source control, profiling, and unit test coverage.
  • Willing and able to work on-site at our Phoenix Arizona facility.

Responsibilities

  • Resolve user-reported SAP ERP issues promptly, reduce operational disruptions, and enhance system functionalities.
  • Act as the primary contact for troubleshooting and resolving system issues, maintaining high user satisfaction rates and operational stability.
  • Analyze user feedback and system performance metrics to identify and implement improvements, boosting system performance and operational efficiency.
  • Design and implement comprehensive training programs for system users, covering key functionalities such as procurement-to-pay systems (ERP), and warehouse management systems (EWM).
  • Provide ongoing support and guidance to system users to ensure a thorough understanding of system processes and troubleshoot any issues that may arise.
  • Stay current with new IT technologies and integrate open-source or SaaS solutions to benefit users.

Benefits

  • Medical plan offerings
  • Dental plan offerings
  • Vision plan offerings
  • Income-protection programs
  • 401(k)-retirement savings plan
  • Competitive paid time-off programs
  • Paid holidays
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