Senior Business Analyst

CredigyNorcross, GA
Hybrid

About The Position

This role sits at the intersection of analysis, ownership, and strategy. You’ll partner closely with teams across the business to understand how unstructured data flows through Credigy’s applications today and shape what’s possible tomorrow. You won’t just gather requirements: you’ll lead discovery, challenge assumptions, and build the kind of shared understanding that makes complex work go smoothly. You’ll work directly with senior decision-makers and bring the analytical rigor to back up every recommendation. Success means the teams who depend on these capabilities trust you, and the products you steward make Credigy meaningfully smarter about its data.

Requirements

  • 5+ years in product management, business analysis, or a comparable role on complex, enterprise-scale systems.
  • A track record of owning roadmaps: making tradeoffs, driving alignment, and influencing across business and technical teams at all levels.
  • Proven ability to build shared understanding using use cases, process models, data models, and acceptance criteria.
  • Strong written and verbal communication skills: you can make a complex problem feel simple without losing the nuance.
  • At least one thing you’ve built using AI-assisted or no-code development: an app, a prototype, a tool. We will ask to see it.
  • Candidates must be legally authorized to work in the United States now and in the future without employer sponsorship.

Nice To Haves

  • Experience with unstructured data, intelligent document processing, or AI/OCR-based products.
  • Experience with M-Files or a comparable enterprise content management platform.
  • Familiarity with SQL, Python, or data modeling concepts.
  • An undergraduate degree in Business, Information Systems, Computer Science, or a related field (not required: relevant experience is equally valued).

Responsibilities

  • Own the product vision and roadmap for Credigy’s unstructured data portfolio: define success, set priorities, and maintain stakeholder alignment from discovery through delivery.
  • Lead discovery with genuine curiosity, pushing past stated requests to uncover the deeper need and translating findings into clear, testable requirements.
  • Maintain backlog health and story quality end-to-end: every story scoped, consistent, and unambiguous.
  • Define and track success metrics that keep products accountable to real business outcomes, not just delivery milestones.
  • Serve as Credigy’s internal business authority on AI-powered document intelligence and enterprise content management, partnering with technical teams to translate that expertise into well-designed solutions.
  • Drive cross-functional alignment to shape the long-term strategy for how Credigy captures, processes, and acts on unstructured data.

Benefits

  • medical coverage through Cigna
  • dental coverage through Cigna
  • vision coverage through Cigna
  • Credigy covering a significant portion of premiums
  • STD
  • LTD
  • basic life insurance at no cost to you
  • 401(k) with company match
  • generous PTO
  • paid parental leave
  • volunteer time off through Credigy Cares
  • workplace perks designed to support how you work best
  • thoughtfully equipped office environment
  • technology and tools that help you do your best work
  • personalized Flex Werk program
  • real opportunities for career growth
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