Senior Business Analyst

Air InfoSec•Austin, TX

4d•Hybrid

About The Position

The Senior Business Analyst will support the Texas Education Agency on multiple projects focused on major system enhancements and rewrite efforts that support the agency’s mission of improving outcomes for Texas students. The role performs advanced business analysis and serves as the conduit for requirements between the program and customer community and the software development team, participating throughout the software development life cycle. After the requirements baseline is established, the role manages the requirements specification and verifies that requirements are fulfilled, including post-implementation enhancements. The position is hybrid and requires candidates to currently reside within 50 miles of the Austin, Texas work location. The regular schedule is Monday through Friday, 8:00 AM to 5:00 PM, excluding State holidays when the agency is closed. Work outside normal business hours, including evenings, weekends, and holidays, may be required as requested.

Requirements

At least 8 years of experience eliciting requirements through customer interviews and creating well-written system requirements.
At least 8 years of experience with software development life cycles (SDLCs).
At least 8 years of experience in business process re-engineering and software process flow improvement.
At least 8 years of experience developing user stories and use cases that conform to business analysis best practices.
At least 8 years of experience designing mockups and/or wireframes that conform to UX best practices.
At least 8 years of demonstrated strong communication and facilitation skills.
At least 8 years of demonstrated strong writing and organization skills.
At least 4 years of documented work experience with Atlassian Jira issue tracking software.
Must currently reside within 50 miles of the Austin, Texas work location.

Nice To Haves

At least 4 years of documented experience working for or closely with the Texas Education Agency, a federal, state, or local education agency, or an education vendor.
At least 3 years of documented work experience with Modern Requirements requirements management software.
At least 2 years of experience supporting complaint and case management workflows, including intake, investigation, and resolution.
At least 2 years of experience with the educator certification process, federal or state grant programs, or state funding programs.

Responsibilities

Elicit requirements through JAD sessions, requirements workshops, interviews, document analysis, storyboards, surveys, and site visits.
Gather requirements using use cases, scenarios, competitive product analysis, and task and workflow analysis.
Apply advanced analysis techniques to identify user needs, business processes, pain points, and system capabilities that can automate or improve existing systems.
Transform elicitation results into business requirements, functional requirements, use cases, user stories, and software requirements specification documents.
Write requirements using standard templates and simple, unambiguous, concise natural language.
Create process flows, context diagrams, UML diagrams, wireframes, and mockups from elicitation results.
Participate in the software development life cycle using initiative and independent judgment, and manage deadlines.
Follow change control procedures and track requirement status throughout the project life cycle.
Coordinate user acceptance testing and maintain requirements traceability.
Manage the requirements specification after the baseline is established and verify that all requirements are fulfilled, including post-implementation enhancements.