Senior Business Analyst

First Citizens Bank•Raleigh, NC
•Remote

About The Position

Assesses a wide scope of factors affecting business profitability, growth, and efficiency, and supports strategic initiatives to address identified issues. Evaluates current practices, collects information and industry trends, creates specifications for business initiatives, and develops and implements process improvements. Participates in special analytical projects and advanced technical reporting. Provides expert support for business operations by responding to inquiries, identifying issues, and continuously improving business practices. Handles escalated daily operational matters, guides lower-level business analysts, and leads workflow. Develops and implements modifications and enhancements, and serves as an analytics resource to the wider organization or business units. Determines business needs through highly technical analysis and reporting, develops strategies to achieve company and department goals, and communicates them through specifications, project plans, or other documentation. Produces reports based on data analysis, industry trends, and process capabilities; identifies patterns, problems, and improvement opportunities; develops process enhancements based on reporting; and sources, compiles, interprets, and analyzes data at an advanced level while communicating and directing analysis output. This is a remote role that may be hired in several markets across the United States. The position requires a bachelor's degree in a relevant field and six years of related experience, or a master's degree in a relevant field and four years of related experience. At least three years of banking experience is also required.

Requirements

  • Bachelor’s degree in Business Administration, Information Systems, Computer Science, Finance, Economics, or a related field, plus six years of experience in the job offered, as a Data Scientist, Data Analyst, or in a related occupation; alternatively, a master’s degree in one of these fields plus four years of related experience.
  • At least three years of banking experience.
  • Experience with database management.
  • Experience with Tableau or Power BI to visualize data trends and analyze data.
  • Experience with SAS, R, and Python for enhanced data mining and programming-based analysis of complex data.
  • Experience with ETL and SAS or SQL for extraction and complex data transformations within a relational database environment.

Responsibilities

  • Assess factors affecting business profitability, growth, and efficiency, and support strategic initiatives addressing identified issues.
  • Evaluate current practices, collect information and industry trends, and create specifications for business initiatives.
  • Develop and implement process improvements, modifications, and enhancements.
  • Participate in special analytical projects and advanced technical reporting.
  • Support business operations by responding to inquiries, identifying issues, and improving business practices.
  • Handle escalated daily operational matters, provide guidance to lower-level business analysts, and lead workflow.
  • Serve as an analytics resource to the wider organization or business units.
  • Determine business needs through technical analysis and reporting, and develop strategies to achieve company and department goals.
  • Communicate strategies through specifications, project plans, and other documentation.
  • Produce reports based on data analysis, industry trends, and process capabilities; convey patterns, problems, and improvement opportunities.
  • Source, compile, interpret, and analyze data, and communicate and direct analysis output.

Benefits

  • Competitive benefits program designed to meet associates’ needs.
  • Total compensation may include variable incentives, bonuses, benefits, and/or other awards, as outlined in the offer of employment.
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