Senior Business Analyst
About The Position
This role requires a hybrid schedule in our Charlotte, NC office; Tuesday-Thursday in-office, Monday and Friday remote. Additionally, this position does not offer visa sponsorship. You absolutely love data (unstructured and structured), testing hypotheses, and arriving at data-driven recommendations that have an immediate impact on the business. You are passionate about communicating insights as much as you are about discovering them in the first place. You constantly ask questions about how to use analytics to improve the business. Is there a better way to identify responsive customers? Who is the best lending partner we should match to a customer? Are there new data sources out there that would help us make better decisions?
Requirements
- Outstanding analytical problem-solving skills. You know how to rip apart difficult problems and construct elegant solutions.
- Strategic mindset: you can focus an organization on key business levers without getting lost in daily details. You see both the forest and the trees.
- Pragmatic: you understand the 80/20 rule and know when deep analysis is required versus when simpler solutions suffice. Your recommendations are clear and implementable.
- Outstanding communication and interpersonal skills.
- Hands-on approach.
- Proactive mindset: you regularly check in with your manager but can run independently with a ton of autonomy.
- Collaborative and team-oriented. People like working with you.
- Bachelor’s Degree in Engineering, Statistics, Business, or similar quantitative field.
- 3+ years of analytics experience, performing data-driven analysis and delivering actionable insights.
- Demonstrated track record of successfully managing analytics projects from initiation to execution, including prioritization, cross-functional collaboration, and delivery.
- Strong proficiency in SQL, Python or R, Excel, Tableau (or equivalent viz tool), and Snowflake (or similar data warehousing technologies).
- Experience working with large-scale and complex consumer data sets, deriving meaningful insights and recommendations.
- Competitive spirit.
- Inquisitive mindset.
- Desire to roll up your sleeves and dive deeply into analytical work.
- Comfort and ability in effectively communicating with C-level executives.
Nice To Haves
- Experience in consumer financial services analytics (e.g., credit cards, personal loans, small business loans) or a strong understanding of financial consumer products and related market trends is highly desirable.
Responsibilities
- Drive analytic insights and provide recommendations to support development of the strategy, administration, optimization, budget and P&L of your business vertical.
- Daily management of performance, including lead volumes, revenue, margins, and related performance metrics, to ensure accomplishment of performance goals.
- Provide focused analysis of data attributes to understand patterns and trends, and offer insights to improve business revenue and product improvements / development.
- Recommend new strategies after conducting internal analysis, researching competitor campaigns and digesting industry reports, tracking the resulting initiatives, and reporting on the financial impact of your work.
- Develop analytical frameworks and models to optimize company profit and vertical performance.
- Collaborate closely with Marketing, Sales and Product teams to strategically grow your business vertical through actionable analysis.
- Become proficient with in-house analytics tools to track and understand full-funnel performance.
Benefits
- generous benefits
- wellness programs
- time-off policies
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What This Job Offers
Job Type
Full-time
Career Level
Senior
