Sr Business Analyst (GTA)

Georgia Department of Revenue•Atlanta, GA

12d•$70,800 - $85,490•Hybrid

About The Position

The Georgia Technology Authority is seeking a Senior Business Analyst for its Office of Data Sharing. The role acts as a liaison between the IT organization and business partners, analyzing complex business issues and translating business needs into detailed functional and non-functional requirements. It develops and maintains comprehensive Statements of Work, including project scope, objectives, deliverables, timelines, acceptance criteria, effort estimates, resources, and cost information, and facilitates stakeholder review and approval. The Senior Business Analyst works across multiple projects and applications, serving as a subject matter expert on several. The role collaborates with project managers, technical leads, developers, architects, end users, and business stakeholders to model system requirements, evaluate solution alternatives, create screen designs and workflow diagrams, coordinate user acceptance testing, and prepare end-user training materials. Generative AI tools are used to accelerate documentation, requirements development, process modeling, use-case creation, and prototyping. The position requires adaptability in response to changing business needs and organizational priorities.

Requirements

Bachelor's degree in computer science or information systems, or equivalent proven work experience, and three years of systems analysis and/or business analysis experience; and at least two years of experience with advanced use, evaluation, and implementation of tools for requirements elicitation and documentation, integration, and UAT; and advanced knowledge of requirements elicitation techniques, business modeling, use-case design, information systems, and software development life cycles; OR nine years of relevant business analysis/information systems experience.
Strong oral and written communication skills.
Interpersonal, consultative, and facilitation skills.
Critical analysis skills.
Management and leadership skills.
Ability to translate complex business problems into detailed functional solution designs, screen layouts, and workflow models.
Ability to realign priorities, adjust functional solution designs, and manage changing requirements in a fast-paced environment.
Hands-on proficiency with generative AI tools for creating documentation, process flows, screen designs, and use cases.
Knowledge of the supported business area, its existing business processes, and how technology may support, change, or enhance those processes.

Nice To Haves

Advanced experience with software development methodologies such as Agile and Waterfall.
Experience working in state government.
Experience with Lucidchart.
Experience with JIRA.
Experience with prompt engineering.
Demonstrated experience using AI tools to automate the generation of technical artifacts.

Responsibilities

Work on multiple projects and applications as a project team member and subject matter expert.
Act as a liaison between the IT organization, business partners, and development teams to ensure systems meet business needs.
Work with project managers, technical leads, and business stakeholders to estimate effort, resources, and costs for Statements of Work.
Develop and maintain Statements of Work detailing scope, objectives, deliverables, timelines, and acceptance criteria.
Facilitate review and approval of Statements of Work and ensure necessary stakeholder sign-off before work begins.
Identify and communicate business needs for complex software solutions by translating them into functional and non-functional requirements.
Participate in and facilitate customer and project team meetings.
Define, document, and prioritize business needs, functional solutions, and system enhancements for project and technical delivery teams.
Use generative AI tools to synthesize stakeholder interviews and workshops into meeting summaries, process flows, and business requirements.
Use generative AI tools to draft, refine, and maintain functional requirements documents, use-case narratives, and technical specifications.
Use AI-driven prototyping tools to create screen designs and UI mockups for early stakeholder validation.
Collaborate with developers, architects, and business stakeholders to evaluate solution alternatives and ensure specifications address business needs.
Develop UAT scenarios and test cases, coordinate testing with business stakeholders, and validate software deliverables against requirements.
Create and maintain screen designs and process-flow diagrams in Lucidchart.
Perform other duties as assigned.