Sr Business Analyst (GTA)

Technology Authority, Georgia•Atlanta, GA

11d•Hybrid

About The Position

The Georgia Technology Authority is seeking a Senior Business Analyst for its Office of Data Sharing. GTA manages IT infrastructure services for 89 Executive Branch agencies and managed network services for more than 1,200 state and local government entities. The role acts as a liaison between IT and business partners, analyzing complex business issues and turning business needs into detailed requirements and solution designs. It develops and maintains Statements of Work that define scope, objectives, deliverables, timelines, acceptance criteria, effort, resources, and costs, and facilitates stakeholder review and approval before work begins. The Senior Business Analyst works across multiple projects and applications, including projects of moderate to high complexity, and serves as a subject matter expert for several of them. The role collaborates with business stakeholders, project managers, technical leads, developers, and architects to define and prioritize needs, assess solution alternatives, and ensure systems meet business requirements. It uses generative AI and AI-driven prototyping tools to accelerate documentation, process-flow creation, screen designs, use cases, and other technical artifacts, while adapting deliverables as business needs and priorities change. The position also develops UAT scenarios and test cases, coordinates testing, validates software deliverables, creates process-flow diagrams and screen designs in Lucidchart, and prepares end-user training materials. The position is hybrid. The hiring salary range is $70,800–$85,490. The Georgia Technology Authority offers employee retirement benefits, paid holidays, vacation and sick leave, health, dental, vision, legal and disability coverage, accidental death and dismemberment coverage, health and childcare spending accounts, and telework opportunities depending on the position.

Requirements

Bachelor's degree in computer science or information systems, or proven equivalent work experience, and three years of systems analysis and/or business analysis experience; alternatively, nine years of relevant business analysis/information systems experience.
Two or more years of advanced-level experience using, evaluating, and implementing appropriate tools for requirements elicitation and documentation, integration, and user acceptance testing, if following the degree-and-experience pathway.
Advanced knowledge of requirements elicitation techniques, business modeling, use case design concepts, information systems, and software development life cycles, if following the degree-and-experience pathway.
Oral and written communication skills.
Interpersonal, consultative, and facilitation skills.
Critical analysis skills.
Management and leadership skills.
Ability to translate complex business problems into viable, detailed functional solution designs, screen layouts, and workflow models.
Ability to realign priorities, adjust functional solution designs, and manage changing business requirements in a fast-paced environment.
Hands-on proficiency using generative AI tools to accelerate creation of documentation, process flows, screen designs, and use cases.
Knowledge of the supported business area, including existing customer business processes and how technology can support, change, or enhance those processes.

Nice To Haves

Advanced-level experience with software development methodologies such as Agile and Waterfall.
Experience working in state government.
Experience with Lucidchart.
Experience with JIRA.
Experience with prompt engineering.
Demonstrated experience using AI tools to automate generation of technical artifacts.

Responsibilities

Work on multiple projects and applications as a project team member and serve as a subject matter expert for several projects or applications.
Act as a liaison between business partners and IT, development, and project teams to ensure technology solutions meet user needs.
Define, document, and prioritize business needs, functional solutions, and system enhancements for project and technical delivery teams.
Analyze complex business issues and translate needs into functional and non-functional requirements for software solutions.
Develop and maintain Statements of Work detailing project scope, objectives, deliverables, timelines, acceptance criteria, effort, resources, and associated costs.
Work with project managers, technical leads, and business stakeholders to estimate effort, resources, and costs for Statements of Work.
Facilitate review and approval of Statements of Work and obtain necessary stakeholder sign-off before work begins.
Participate in and facilitate customer meetings and project team meetings.
Use generative AI tools to synthesize stakeholder interviews and workshops into meeting summaries, process flows, and business requirements.
Use generative AI tools to draft, refine, and maintain functional requirements documents, use case narratives, and technical specifications.
Use AI-driven prototyping tools to create screen designs and UI mockups and validate concepts with business stakeholders.
Collaborate with developers, architects, and business stakeholders to evaluate solution design alternatives and ensure functional specifications fulfill business needs.
Develop user acceptance testing scenarios and test cases, coordinate testing with business stakeholders, and validate that delivered software satisfies requirements.
Create and maintain screen designs and process-flow diagrams in Lucidchart.
Deliver end-user training materials.
Adapt solution designs, requirements, priorities, and deliverables in response to changing business needs and organizational priorities.
Perform other duties as assigned.