Senior Business Analyst

New York State Housing Finance Agency•New York, NY
•Hybrid

About The Position

New York State Homes and Community Renewal (HCR) is the State’s affordable housing agency, with a mission to build, preserve, and protect affordable housing and increase homeownership throughout New York State. This position is with HCR’s Affordable Housing Corporation (AHC). This is not a civil service position, and a civil service exam is not required. Candidates must meet the minimum qualifications outlined below to be considered. NYS Homes and Community Renewal (HCR) is committed to fostering a culture of diversity, equity, inclusion, and accessibility. Our work would not be possible without the diverse backgrounds, experiences, ideas, and abilities of our employees. HCR is committed to developing a workforce that represents the diverse population of New York State. HCR embraces a diverse and inclusive work environment by encouraging all individuals, including those with disabilities, to apply to open positions at the agency.

Requirements

  • Bachelor’s degree in relevant area e.g., Information Technology, Data Analytics, Business Analytics, or related field
  • 8-10 years of experience working on large scale projects in a lead position

Nice To Haves

  • Working knowledge of database concepts and design preferred

Responsibilities

  • Collaborate with cross-functional stakeholders to understand business needs, gather requirements, and identify opportunities for business operations and data improvement
  • Develop business cases, current (“as-is”) and future (“to-be”) processes, and recommend strategic solutions to improve operations, policy, and performance
  • Translate business needs into technical requirements and ensure alignment across teams to support project execution, requirements documentation, test planning, issue tracking, and risk reporting
  • Troubleshoot system or process issues and coordinate with cross-functional teams to implement and test fixes
  • Apply process improvement methods to optimize workflows, eliminate inefficiencies, and improve service delivery through structured change management
  • Use critical thinking and data-driven decision making to resolve business and technical challenges efficiently
  • Lead end-to-end delivery of strategic projects, define scope, project plans, timelines, budgets, risks, and success metrics
  • Facilitate effective meetings with clear communication and alignment across leadership and teams
  • Support change management efforts
  • Partner with program teams to understand program data, define data requirements and standards, and create documentation (e.g., schemas, dictionaries)
  • Contribute to agency-wide data governance and ensure compliance with internal controls and quality standards
  • Use analytics to inform decision-making and align data initiatives with broader business and technology strategies
  • Act as a Subject Matter Expert (SME) on complex, cross-functional projects
  • Mentor junior staff, sharing tools, techniques, and best practices across business analysis, project management, and SDLC
  • Lead collaborative, inclusive teams and foster a culture of continuous learning and improvement
  • Adapt leadership style based on expertise of team

Benefits

  • Extensive benefits package including paid leave, including excellent health, dental, vision and retirement benefits with the New York State & Local Employees’ Retirement System.
  • Promotional opportunity for dedicated professionals.
  • Work life balance benefits include a 37.5-hour work week and paid time off benefits including vacation, sick, personal days, and Federal Holidays.
  • Opportunity for compressed scheduling.
  • 12 weeks of Paid Parental Leave.
  • Paid Family Leave.
  • Opportunity for compressed/flextime scheduling.
  • As a New York State employee, you may qualify to participate in the Federal Public Service Loan Forgiveness Program (PSLF).
  • Cash in for Wellness! This program provides you with the option of buying or renewing a health club membership of your choice or enrolling in a weight loss and or smoking cessation program, using your sick leave accruals.
  • Tuition reimbursement program – for job related and non-job-related courses.
  • Vacation Leave Buy-Back program – Subject to approval, every year eligible employees may exchange previously earned and accrued vacation time in return for cash compensation (at employee’s daily rate of pay at time of exchange).
  • Access to Plum Benefits – savings on movie tickets, theme parks, hotels, tours, Broadway shows and more!
  • Optical reimbursement program – Employees are eligible for optical, hearing aid, and podiatric expenses not otherwise covered by insurance, with a maximum aggregate amount of $650 per year, per family. Unused yearly balances may be carried over to next year for a maximum of $1,300.
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