Senior Business Analyst - Remote

UnitedHealth Group•Eden Prairie, MN

1d•$72,800 - $130,000•Remote

About The Position

For those who want to invent the future of health care, here's your opportunity. We're going beyond basic care to health programs integrated across the entire continuum of care. Join us in making healthcare work better for everyone through people-led, responsible AI while Caring. Connecting. Growing together. As Senior Business Analyst, you'll roll up your sleeves as you assist with various projects within Optum Serve and collaborate on Community Care Services (CCS) contract deliverables. This role will provide high-level analytical, operational, and support to drive key initiatives, streamline processes, and ensure alignment across the organization. The ideal candidate is a proactive problem-solver, a solid communicator, and a trusted partner who thrives in a fast-paced, mission-driven environment. In this role, you will build relationships across CCS programs and teams in order to make meaningful improvements that will positively impact Veteran’s lives and improve the VA’s Health System. Along the way, you'll grow, develop, and energize your career while you do your life's best work. You’ll enjoy the flexibility to work remotely from anywhere within the U.S. as you take on some tough challenges. For all hires in the Minneapolis or Washington, D.C. area, you will be required to work in the office a minimum of four days per week.

Requirements

1+ years of experience in business analysis, operations, or strategic support roles
Experience planning, prioritizing, organizing, and completing complex work efforts to meet established objectives
Experience presenting and communicating findings to a variety of stakeholders
Proficient experience with Microsoft Office programs
Proven ability to manage multiple priorities and work effectively with senior leadership
All employees working remotely will be required to adhere to UnitedHealth Group’s Telecommuter Policy

Nice To Haves

Experience with social media, marketing, fast paced environment, etc.
Experience working in a fast-paced, collaborative environment with the ability to adapt to changing priorities
Experience supporting projects, process improvement initiatives, or cross-functional teams
Experience with social media and marketing, communications
Intermediate Microsoft Excel skills including ability to link pivots to external data sources, creating pivot tables and summarizing data into reports and dashboards
Proven solid written and verbal communication skills
Proven intermediate Microsoft Excel and PowerPoint skills
Proven interest or experience in healthcare, government programs, Veterans' services, or related industries
Demonstrated curiosity, initiative, and a willingness to learn new tools, processes, and business functions

Responsibilities

Partner closely with the Optum Serve Operations Chief of Staff to manage and execute high-priority initiatives across the Operations and Community Care Services teams
Prepare executive-level presentations, reports, and dashboards for internal and external stakeholders
Analyze operational data to identify trends, inefficiencies, and opportunities for improvement
Lead or support cross-functional projects that enhance operational effectiveness and scalability
Conduct in-depth analyses to support business cases and strategic planning
Analyze opportunities for marketing and social media collaboration
Consolidate data into clear, concise insights and recommendations
Stay informed on industry trends, regulatory changes, and competitive intelligence relevant to Optum Serve