Senior Business Analyst

ICF • Reston, VA

1d • Remote

About The Position

ICF is seeking a Senior Business Analyst to join its product development team, focusing on defining and organizing business and technical requirements for tools and products supporting energy efficiency programs. The role involves stakeholder interviews, requirements refinement, collaboration with the development team for implementation, comprehensive system testing, maintaining product documentation, and managing project tasks. This position requires a resourceful, self-motivated individual with exceptional attention to detail, comfortable working in a Scrum-based software product development environment. Candidates should be independent and driven, with a desire and experience to work on nuanced and complex subject material, particularly those with quantitative and analytical components. ICF is a global advisory and technology services provider that combines expertise with technology to solve complex client challenges and foster a thriving, inclusive workplace.

Requirements

• Bachelor’s degree in Business, Information Systems, Computer Science, Engineering, Math, Science, or a related field.
• 5+ years of experience supporting the software development life cycle, including gathering and documenting business and technical requirements, coordinating development tasks, and working in an Agile or Scrum-based product development environment or related experience
• Advanced proficiency in MS Office product
• Must be able to pass background check including a drug screening.

Nice To Haves

• Experience with issue tracking and project management tools such as JIRA and SharePoint
• Experience with SQL
• Clearly defines and documents business processes and software requirements
• Identifies, tracks, and coordinates software development team tasks
• Develops system documentation to track issues and to work with developers to ensure that requirements are being met
• Balances and prioritizes multiple projects to meet goals, deliverables, and deadlines
• Works collaboratively and cohesively in a team environment
• Extremely well-organized with a high appreciation for details
• Superior verbal and written communication skills
• Strong analytical, problem-solving, and decision-making capabilities
• Resourceful and self-motivated
• Excellent interpersonal skills including courtesy, professionalism, and a cooperative attitude
• Exceptional attention to detail in communication and deliverables

Responsibilities

• Define, coordinate, and track tasks related to software updates, migrations, and deployments.
• Create stories and tasks in JIRA to support the execution of client deliverables
• Support meetings with stakeholders and help prepare functional requirements documentation, including business requirements, functional specifications, and user stories
• Support all aspects of the software development cycle including requirements, design, testing, and delivery.
• Develop and maintain functional design documentation
• Generate requirement specifications, use cases, process flow diagrams, and other system documentation into concise and specific language to facilitate stakeholder understanding
• Work closely with the development team on requirements, design, and testing of new enhancements and bug fixes
• Support stakeholders through training, as well as one-on-one technical assistance
• Develop an understanding of the operational processes and procedures and take initiative on process improvements

Benefits

• Flexible workplace arrangements
• Work-life balance
• Donation matching
• Volunteer opportunities
• Tuition reimbursement
• Access to professional development resources
• 401k matching
• Employee Stock Purchase Plan
• Benefit offerings which are included in the Transparency in (Benefits) Coverage Act.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Number of Employees: 1,001-5,000 employees