Senior Business Analyst - Order Management

Schneider Electric•Nashville, TN

About The Position

Schneider Electric is seeking an Order Management Senior Business Analyst to contribute to transformation initiatives across North America. The role leads business analysis from requirements gathering through process optimization, supporting scalable, standardized digital solutions. It works with business and technical stakeholders to translate customer and organizational needs into actionable deliverables and support change management, strengthening the company’s digital capabilities and business performance.

Requirements

Commercial experience and expertise in order entry processes, returns, and claims.
Demonstrated success leading large, complex projects involving multiple business units, suppliers, and regions, with measurable outcomes.
Ability to analyze and design business processes with a forward-looking, innovative mindset.
Industry and product knowledge across relevant Schneider Electric domains.
Strong leadership and communication skills, including the ability to influence stakeholders and facilitate decisions.
Strong organizational skills and attention to detail, including the ability to translate business value into effective user stories and acceptance criteria.
Ability to work independently and take ownership when required.
Ability to contribute effectively in team-based and independent work environments.
Flexibility to work varying schedules or across time zones when needed.
Ability to collaborate quickly across functional teams to resolve impediments and provide clarifications.

Nice To Haves

Experience with Secure Power, Digital Buildings, ASCO, Digital Power, or the Mexico market.
Experience with SAP, Salesforce, or similar digital systems.

Responsibilities

Work cross-functionally with business groups, IT teams, and end users to identify, document, and communicate business processes and requirements.
Lead within the SAFe/Agile development process to ensure alignment, integration, and deployment of customer and business requirements.
Collaborate with users and stakeholders to define and prioritize requirements in alignment with PMI and Customer Project Process (CPP) standards.
Define requirements and validate digital solutions with team members to ensure alignment with business strategies, standards, and policies.
Lead user acceptance testing with business teams and end users.
Identify key business transformation needs across user groups.
Support transformation efforts, drive end-user adoption, and surface issues and concerns from the business community.
Identify business value and link it to relevant solution deployments.
Prepare and present progress updates, risks, and recommendations to stakeholders and steering committees.
Partner with Change Management and business stakeholders to define strategies that support and champion transformation.