User Support)

Peraton•Arlington, VA

2d•Onsite

About The Position

Peraton is seeking a Senior Business Analyst to join their team. This role supports a federal financial regulatory agency focused on maintaining stability and public confidence in the nation’s financial system. The work involves oversight, management, and resolution of failing or failed financial institutions, ensuring operational readiness, informed decision-making, and continuity of critical financial services. The role requires specialized technical or analytical expertise and involves complex data analysis and reporting projects. The Senior Business Analyst will elicit business requirements, develop functional system requirements, analyze business processes, and support release processes. They will also gather facts, analyze data, compare alternatives, and recommend courses of action. Identifying and logging failures during reviews or test execution, providing technical and non-technical user support, and ensuring systems meet business requirements are key aspects of this position. The role also involves developing and producing complex reports and providing technical leadership to less experienced staff.

Requirements

Bachelors degree and 8 years of experience or an Associates degree and 10 years of experience or a High School diploma/equivalent and 12 years of experience.
US Citizenship required; must have ability to obtain a Public Trust clearance.
8 years of experience performing business and process analysis.
8 years of developing business requirements to include: process narratives, user stories and persona's, use cases, business rules, business and system models, interface design and definitions, wireframes, data flow diagrams, and data mapping.
8 years of experience supporting release implementations, including creating and executing test plans and test cases.
Experience resolving highly complex requirements conflicts through effective stakeholder engagement.
Experience developing presentations and presenting to clients.
Ability to work effectively with others in a team-oriented setting.
Ability to communicate effectively both orally and in writing.

Responsibilities

Interacts with users to identify opportunities to improve user and system efficiency.
Works directly with clients to determine project scope, document requirements, resolve specifications and development issues, coordinate implementation tasks, and support training initiatives.
Performs assigned tasks with a high level of technical complexity or organizational visibility, requiring specialized technical or analytical expertise.
Plans and implements complex data analysis and reporting projects.
Elicits business requirements from users, develops and documents functional system requirements, analyzes and documents business processes, success factors and related metrics, and plans and supports release processes.
Gathers facts, analyzes data, prepares synopses comparing alternatives in terms of cost, time, availability of tools and personnel, and recommends a course of action.
Identifies failures during reviews or test execution and logs the information needed to allow the developer to understand, reproduce, and address the issue.
Provides technical and non-technical support to users interacting with systems, business applications and desktop solutions.
Ensures systems and services meet business requirements and design specifications.
Develops and produces reports with technical complexity using reporting tools in multiple applications.
Works independently and provides technical leadership to less experienced staff in the same role.