Senior Business Analyst-Remote

Mayo ClinicRochester, MN
Remote

About The Position

The Senior Business Analyst leads complex, multi-department process design and business case development for the Finance Shared Services pillar. This role partners with senior Finance leaders to shape high-value initiatives spanning all finance departments and mentors Business Analysts across the pillar to elevate the team's overall analytical practice.

Requirements

  • Bachelor's and 6 years experience in business analysis, business administration, engineering, information science, health or science-related field OR Master’s and 2 years experience in business analysis, business administration, engineering, information science, health or science-related field.
  • CBAP Certified Business Analysis Professional, CCBA Certification of Competency in Business Analysis, or PMI-PBA Professional in Business Analysis preferred.

Nice To Haves

  • Demonstrated experience with multi-department or multi-stakeholder process design.
  • Strong experience building business cases and measuring value realization.
  • Working knowledge of automation, AI, and agentic solutions.
  • Experience in healthcare, academic medical center, or non-profit finance environments.
  • Lean, Six Sigma, or equivalent process-improvement certification.
  • Experience partnering with UiPath-based or Copilot delivery teams.
  • Familiarity with LLM-enabled or agentic automation use cases.

Responsibilities

  • Lead discovery, process design, and requirements development for complex, multi-department automation and AI initiatives.
  • Drive business case development and value realization using the program's ROI calculator, rate cards, and value levers.
  • Shape agentic automation and AI opportunities by partnering with solution architects and AI/ML engineers on feasibility and design.
  • Serve as senior advisor to Finance operational leaders on process improvement, standardization, and automation potential.
  • Mentor Business Analysts across the pillar; contribute to coaching, reviews, and professional development.
  • Establish and evolve BA practice standards (templates, process notation, requirements patterns) in partnership with program leadership.
  • Lead UAT strategy, training, and change management planning for complex initiatives.
  • Collaborate with Revenue Cycle and IA Enablement counterparts to share patterns and accelerate delivery.
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