Senior Business Analyst

Intercontinental Exchange Holdings, Inc.•New York, NY

About The Position

The Intercontinental Exchange (ICE) is seeking an experienced Business Analyst to join the Securities Information Processor (SIP) team at SIAC, supporting critical National Market System (NMS) infrastructure that underpins equity and options market data distribution across U.S. markets. This role sits at the intersection of market structure, technology, and industry engagement. The successful candidate will support the full lifecycle of functional requirements for SIP enhancements — from gathering requirements through stakeholders and industry working groups, to contributing to technical specifications, to supporting QA and production validation. The individual will also play an important coordination and administrative role, helping drive project delivery, maintaining documentation, and managing communications across internal and external stakeholders.

Requirements

5+ years of experience in financial services, with direct exposure to market data, trading systems, or exchange operations strongly preferred
3+ years in a Business Analyst or similar role, with a track record of delivering functional specifications and managing cross-stakeholder projects
Demonstrated experience with NMS market data systems (CTA/CQS and OPRA feeds) or comparable exchange/market infrastructure a significant plus
Strong SQL skills and comfort querying large datasets; experience with network capture and analysis tools (Corvil/P2D, Wireshark) a plus
Strong organizational skills with demonstrated ability to manage multiple workstreams, track deliverables, and keep stakeholders aligned
Excellent written and verbal communication skills, with the ability to translate technical concepts for both business and engineering audiences
Experience working with industry groups, standards bodies, or cross-firm technical committees preferred
Proficiency with Jira, Confluence, and ServiceNow; strong Microsoft Office skills (Excel, Word, PowerPoint)
Ability to thrive in a fast-paced, high-stakes environment with strong attention to detail and discipline

Nice To Haves

Familiarity with network capture tools such as Corvil/P2D and Wireshark is a plus
Demonstrated experience with NMS market data systems (CTA/CQS and OPRA feeds) or comparable exchange/market infrastructure a significant plus
Experience with network capture and analysis tools (Corvil/P2D, Wireshark) a plus
Experience working with industry groups, standards bodies, or cross-firm technical committees preferred

Responsibilities

Support functional and technical requirements for SIP system enhancements, from initial scoping through final specification delivery
Author high-quality requirements artifacts including functional and technical specifications, use cases, and participant-facing guides
Lead requirements-gathering sessions, design reviews, and issue resolution across internal and external stakeholders
Engage with industry groups (e.g., CTA/CQS, OPRA) to capture requirements, track follow-ups, and support delivery of consensus-driven requirement specifications
Conduct data analysis against large-scale trading datasets to evaluate system performance and identify trends
Assist in diagnosing operational and production issues using data analysis tools (e.g. SQL) and internal monitoring platforms; familiarity with network capture tools such as Corvil/P2D and Wireshark is a plus
Help maintain reporting and tracking frameworks to monitor SIP throughput, latency, and data quality metrics
Partner with QA teams on functional test coverage, test case reviews, and requirements traceability
Support SIP industry-wide testing programs and participant certification efforts
Serve as subject matter expert and escalation contact for functional and technical inquiries across NMS systems
Support customer onboarding, connectivity validation, and incident tracking
Manage and maintain customer-facing communication
Provide flexible coverage for production monitoring, including occasional off-hours and weekend support during critical events or releases