Senior Business Analyst

BMO•Toronto, ON

About The Position

Investigates and identifies strategies to optimize business operations and services, and inform business decisions. Defines business requirements to inform technology build and operations by sourcing and analyzing relevant data, reviewing and documenting business processes and collaborating with business stakeholders. Sources business and market data to evaluate the effect of projects on business results. Also assesses the efficiency and the performance of technology (software, hardware and the wider IT system) to deliver expected business results. Identifies and analyzes malfunctions, system workflow, and troubleshoots issues raised by business. Elicits requirements and analyzes feasibility to ensure solutions/initiatives achieve the expected business outcomes. Supports various project teams across the project lifecycle to ensure development is aligned with the business requirements. Develops informative, coherent, and usable project documents (project artifacts) for multiple stakeholders covering functional and non-functional business requirements. Applies depth of domain & functional expertise for the assigned portfolio to drive the expected business value. Breaks down strategic problems, and analyses data and information to provide insights and recommendations. Reviews test cases in order to validate business requirements and End-User Testing results. Focus is primarily on business/group within BMO; may have broader, enterprise-wide focus. Provides specialized consulting, analytical and technical support. Exercises judgment to identify, diagnose, and solve problems within given rules. Works independently and regularly handles non-routine situations. Broader work or accountabilities may be assigned as needed. Ability to work on multiple projects and priorities simultaneously. Ability to identify and manage risks. Excellent in conflict resolution.

Requirements

Typically 10+ of relevant experience and post-secondary degree in related field of study or an equivalent combination of education and experience.
Deep knowledge and technical proficiency gained through extensive education and business experience.
Waterfall and Agile Delivery and Development.
Data analysis.
Learning and adapting Agility Business architecture frameworks.
Process improvement and optimization.
Organization process optimization.
Stakeholder Analysis and Management.
Digital Fluency.
Systems Thinking.
Verbal & written communication skills.
Collaboration & team skills.
Analytical and problem solving skills.
Data driven decision making.
Business requirements definition and analysis.
Insights development and reporting.
Application functional design.
Functional Analysis.

Responsibilities

Investigates and identifies strategies to optimize business operations and services, and inform business decisions.
Defines business requirements to inform technology build and operations by sourcing and analyzing relevant data, reviewing and documenting business processes and collaborating with business stakeholders.
Sources business and market data to evaluate the effect of projects on business results.
Assesses the efficiency and the performance of technology (software, hardware and the wider IT system) to deliver expected business results.
Identifies and analyzes malfunctions, system workflow, and troubleshoots issues raised by business.
Elicits requirements and analyzes feasibility to ensure solutions/initiatives achieve the expected business outcomes.
Supports various project teams across the project lifecycle to ensure development is aligned with the business requirements.
Develops informative, coherent, and usable project documents (project artifacts) for multiple stakeholders covering functional and non-functional business requirements.
Applies depth of domain & functional expertise for the assigned portfolio to drive the expected business value.
Breaks down strategic problems, and analyses data and information to provide insights and recommendations.
Reviews test cases in order to validate business requirements and End-User Testing results.
Provides specialized consulting, analytical and technical support.
Exercises judgment to identify, diagnose, and solve problems within given rules.
Works independently and regularly handles non-routine situations.
Broader work or accountabilities may be assigned as needed.
Ability to work on multiple projects and priorities simultaneously.
Ability to identify and manage risks.
Excellent in conflict resolution.