Senior Business Analyst

Western Alliance Bank • Phoenix, AZ

3d

About The Position

As a Senior Business Analyst you'll collaborate across the organization and lead the analysis of complex business challenges for your assigned business lines, serving as a strategic partner and subject matter expert in systems, processes, procedures, products, and services. You'll drive operational efficiency, optimize workflows, and provide high-level analytical insights to support data-driven decision-making. In this role, you'll collaborate closely with leadership and cross-functional teams to ensure business initiatives align with organizational strategy while fostering continuous improvement. Partner with stakeholders to define business requirements, assess impacts, and prioritize initiatives, ensuring alignment with the organization's strategic goals. Lead efforts to document evaluate, and enhance business processes and procedures. Identify opportunities for automation and efficiency improvements. Design and manage complex reports, synthesize large datasets, and develop actionable insights that support executive decision-making. Oversee change management initiatives by developing communication plans and ensuring smooth adoption of process and system changes. Act as a liaison between business units, technology teams, and leadership to drive alignment, resolve challenges, and ensure successful project execution.

Requirements

• 6+ years of related experience.
• High school diploma required.
• Intermediate to advanced knowledge of general banking operations, including deposit operations, loan administration, treasury management and/or other commercial banking products and services.
• Intermediate to advanced knowledge of applicable regulatory and legal compliance obligations, rules and regulations, industry standards and practices.
• Intermediate to advanced experience with data analysis and research with the ability to identify and escalate cases or inquiries to mitigate bank risks.
• Intermediate to advanced skills in MS Office Suite.
• Intermediate speaking and writing communication skills.

Nice To Haves

• Bachelor's degree in related field preferred.
• Intermediate to advanced experience with banking applications and systems preferred.

Responsibilities

• Collaborate across the organization and lead the analysis of complex business challenges for assigned business lines.
• Serve as a strategic partner and subject matter expert in systems, processes, procedures, products, and services.
• Drive operational efficiency and optimize workflows.
• Provide high-level analytical insights to support data-driven decision-making.
• Collaborate closely with leadership and cross-functional teams to ensure business initiatives align with organizational strategy.
• Foster continuous improvement.
• Partner with stakeholders to define business requirements, assess impacts, and prioritize initiatives.
• Lead efforts to document, evaluate, and enhance business processes and procedures.
• Identify opportunities for automation and efficiency improvements.
• Design and manage complex reports, synthesize large datasets, and develop actionable insights.
• Oversee change management initiatives by developing communication plans and ensuring smooth adoption of process and system changes.
• Act as a liaison between business units, technology teams, and leadership to drive alignment, resolve challenges, and ensure successful project execution.

Benefits

• Competitive salaries
• Ownership stake in the company
• Medical and dental insurance
• Time off
• 401k matching program
• Tuition assistance program
• Employee volunteer program
• Wellness program
• Opportunity to bolster business knowledge
• Learning the ins and outs of how successful companies operate and manage their finances
• Invaluable hands-on experience to help grow your career

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: High school or GED